Experience

Nexus Properties

• United States
• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Feb 2021 - Present

  -Oversees 353 apartment-units that house 1618 Rowan University students and professional staff. -Serves as a liaison between university and Nexus for all operational needs. -Provides customer service for students and their parents. -Implemented maintenance request system and oversees administration of the database. -Coordinates with several contractors and manages turn-over process for student units each summer. -Aggregates occupancy data into reports for budgeting purposes. -Assists property manager in oversight of 200+ market rate apartments and 30 retail spaces. Show less



Rowan University

• Higher Education
• 700 & Above Employee

• Housing Coordinator

  • Jun 2018 - Feb 2021

  -Provided customer service to students and families regarding housing assignments and departmental processes. -Supervised, trained, and evaluated two graduate coordinators for housing assignments. -Oversaw the training, scheduling, and supervision of office assistant customer service operations. -Resolved incidents requiring emergency room changes by providing solutions based on student needs. -Provided customer service to students and families regarding housing assignments and departmental processes. -Supervised, trained, and evaluated two graduate coordinators for housing assignments. -Oversaw the training, scheduling, and supervision of office assistant customer service operations. -Resolved incidents requiring emergency room changes by providing solutions based on student needs.



Ringling College of Art and Design

• United States
• Higher Education
• 500 - 600 Employee

• Assistant Director of Housing Operations

  • Jun 2014 - Jun 2018

  -Accommodated student needs under ADA or FHA in conjunction with the Office of Accessibility Services. -Responded to crisis/emergency situations as a member of the professional on-call rotation in accordance. with emergency response protocol and student code of conduct. -Served as an investigator and hearing officer for on-campus judicial cases. -Participated in a Student Success Committee, working with campus partners to identify students of concern. -Mediated roommate issues/conflicts and facilitates room change requests as necessary. Show less


Bucknell University
• United States
• Higher Education
• 700 & Above Employee
• Graduate Assistant

  • Aug 2012 - May 2014