James Mitchell

Dealership Director of Operations South Toyota- Dallas Texas at Purdy Group USA
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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I had the pleasure of working under James for almost two years. I personally grew my base of knowledge and career tremendously and I am so grateful for the experience of being on his highly motivated team. James is a no nonsense leader with a long history in the industry. During his time I saw turnover come to a screeching halt as sales people felt like they were a part of the family, not to mention they started making more money as our team drove the needle in the right direction. I witnessed the sales floor and the managers on the desk and in F&I working hard because of the culture of winning that he cultivated every day. Our dealership was in a subprime demographic with a highly competitive PMA. Taking on the task of accomplishing great things in a difficult area takes great leadership and a carefully planned and executed strategy. Under James we reached great heights and as I have moved on to another dealership I found that that leadership is not easily duplicated. I would highly recommend James for any dealership that is looking for a strong and experienced leader that can take the variable side to new heights of profitability.

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Experience

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Dealership Director of Operations South Toyota- Dallas Texas
      • Jan 2021 - Present

    • Variable Operations Director
      • Mar 2019 - Dec 2020

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • General Manager
      • Jan 2017 - Dec 2018

      I had the honor of operating a great team at TOYOTA of Hattiesburg.

    • Manager
      • Jun 2014 - Dec 2017

  • Dick Brooks Honda
    • Greer, South Carolina
    • Sales Manager
      • Dec 2009 - Jun 2014

      Under the tutelage of Del Delozier, we averaged 125 plus new cars a month and 100 plus used/certified pre-owned units a month. In an area that had a population of over 500,000 people in the Greater Greenville area and 5 Honda dealerships within the perimeter, we thrived on a “customer experience first” model. It was a fanatic experience that I’ll carry with me always. Under the tutelage of Del Delozier, we averaged 125 plus new cars a month and 100 plus used/certified pre-owned units a month. In an area that had a population of over 500,000 people in the Greater Greenville area and 5 Honda dealerships within the perimeter, we thrived on a “customer experience first” model. It was a fanatic experience that I’ll carry with me always.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • F & I Manager
      • Jul 2008 - Dec 2009

      Trained by the people at JM&A, I learned the Jim Moran processes for compliance and F&I. It was the basis for my professional management career in the automotive industry. Trained by the people at JM&A, I learned the Jim Moran processes for compliance and F&I. It was the basis for my professional management career in the automotive industry.

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Professional
      • 2000 - Dec 2008

      It was during these eight years that I learned how to successfully sell a car :-). After attending multiple selling schools as well as Joe Verde sales professional training seminars, I thrived on engaging with people and helping them find the right vehicle that fit their needs and their budget. It was during these eight years that I learned how to successfully sell a car :-). After attending multiple selling schools as well as Joe Verde sales professional training seminars, I thrived on engaging with people and helping them find the right vehicle that fit their needs and their budget.

Education

  • University of Glasgow
    Master of Philosophy - MPhil, Philosophy
    1999 - 2000
  • William Carey University
    Bachelor of Fine Arts - BFA, Architectural Drafting and Architectural CAD/CADD
    1994 - 1998

Community

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