James Miller
Operations Manager at LSI (Life Systems International)- Claim this Profile
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Bio
Credentials
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QuickBooks Quick Tips
LinkedInDec, 2019- Sep, 2024
Experience
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LSI (Life Systems International)
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Operations Manager
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Dec 2019 - Present
In today’s ever-changing healthcare environment, LSI leads the way in providing time-saving cardiopulmonary solutions you trust, supported by relationships you rely on. Together we keep your focus where it’s needed most – on your patients.
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Operations Manager
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May 2013 - Aug 2019
Managed all day-to-day operations in person and remotely while leading teams of up to 25 service professionals earning promotion from Operations Coordinator to Operations Manager.• Reduced non-billable time, maximized daily profitability, and fulfilled customer needs by formalizing scheduling procedures and coordinating dispatch process through the direct institution of a company-wide training program for operational, logistical, and warehouse management software applications.•… Managed all day-to-day operations in person and remotely while leading teams of up to 25 service professionals earning promotion from Operations Coordinator to Operations Manager.• Reduced non-billable time, maximized daily profitability, and fulfilled customer needs by formalizing scheduling procedures and coordinating dispatch process through the direct institution of a company-wide training program for operational, logistical, and warehouse management software applications.• Collaborated with external lead services to modify lead management process and project management system ensuring all client deadlines were met, stimulating sales, and increasing awarded projects by 18% annually.• Analyzed budget variances to determine if baseline expectations were being met utilizing data to diagnose AR issues and develop a new process that achieved 100% same-day billing and payment collection.• Restructured and executed company SLA program to promote and influence increased membership resulting in average growth of 47% annually.• Coordinated safety certification course for equipment operation leading to the administration and development of a preventative maintenance and quality control schedule for all company vehicles and equipment decreasing costs and down time.• Improved inventory planning and standardization process by establishing and introducing a new tracking system to assign, approve, and process purchase orders achieving material cost reduction, increasing cost effective purchasing and spending, and enhancing inventory forecasts accuracy.• Provided additional support for invoicing, accounts receivable, accounts payable, inventory procurement, customer relationships, human resources administration, IT system administration, and social media platforms. Show more Show less
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LTBD, PC
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United States
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Accounting
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1 - 100 Employee
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Operations Coordinator
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Jul 2010 - May 2013
Coordinated all office functions and operations remotely while supporting a team of 18 accounting/CPA professionals earning promotion from Office Coordinator to Operations Coordinator.• Spearheaded company-wide process improvement initiatives, which enhanced workflow and enabled achievement of increased job responsibilities necessitated by business growth and staff increases.• Appointed as project manager for customization, installation, and maintenance of internet scheduling… Coordinated all office functions and operations remotely while supporting a team of 18 accounting/CPA professionals earning promotion from Office Coordinator to Operations Coordinator.• Spearheaded company-wide process improvement initiatives, which enhanced workflow and enabled achievement of increased job responsibilities necessitated by business growth and staff increases.• Appointed as project manager for customization, installation, and maintenance of internet scheduling, billing and task management system. Trained 20+ staff in system use improving time tracking and billing. • Decreased office expenditures and increased efficiencies by 15% through implementing inventory controls and standardizing ordering procedures.• Successfully regained commitment and rebuilt trust of a top client, subsequently designated lead Accounts Payable representative for this client, improving client satisfaction.• Took responsibility for significant client project work and comprehensive financial tracking, model development, and maintenance to enable senior leaders to focus on strategic priorities.• Closely directed monthly billing and invoicing process, achieving a 100% on-time result.• Provided additional support for 1099 distribution, scheduling coordination, human resources administration, customer communication, and IT troubleshooting for business continuity. Show more Show less
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Coalition Against Bigger Trucks
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1 - 100 Employee
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Office Manager
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Jul 2010 - May 2013
Managed all administrative office functions remotely while supporting a team of state directors located in 6 states.• Developed and maintained enhanced tracking system for all business licenses and deadlines to ensure smooth, uninterrupted company operations.• Reduced expenditures 12% by developing and implementing comprehensive inventory management system.• Handled all employee benefits administration, setup, and enrollment.
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Education
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George Mason University
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Northern Virginia Community College
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