Experience

MTI Physical Therapy
• United States
• Wellness and Fitness Services
• 1 - 100 Employee
• Admin

  • Jun 2022 - Present


Penny Arcade, Inc.

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Enforcer

  • Jan 2016 - Present

  • Liaised with vendors, customers, and high-dollar technologies in virtual reality (VR) department • Spearheaded implementation of a new department as part of a 3 person team • Assisted with setup, breakdown, customer service, and crowd control at 80,000 person video game and pop culture conventions • Liaised with vendors, customers, and high-dollar technologies in virtual reality (VR) department • Spearheaded implementation of a new department as part of a 3 person team • Assisted with setup, breakdown, customer service, and crowd control at 80,000 person video game and pop culture conventions



PCMC: Pacific Construction Management & Consulting

• United States
• Real Estate
• 1 - 100 Employee

• Concierge

  • Aug 2020 - Apr 2022

  • Ran front desk for 400+ residents overseeing amenities, events, vendor relations, and emergencies • Managed incoming and outgoing building deliveries, messenger services, and residential moves • Coordinated security for 3 buildings with private guards, engineers, and Seattle Police Department • Ran front desk for 400+ residents overseeing amenities, events, vendor relations, and emergencies • Managed incoming and outgoing building deliveries, messenger services, and residential moves • Coordinated security for 3 buildings with private guards, engineers, and Seattle Police Department



Bill Speidel's Enterprises

• United States
• Hospitality
• 1 - 100 Employee

• Ticket Agent

  • May 2016 - Mar 2020

  • Provided customer service to upwards of 2,000 customers in person and over the phone daily • Mastered cash handling and credit sales over 3 CRM systems and implemented a new POS system • Organized and promoted products and company tours in a high-volume, fast-paced setting • Provided customer service to upwards of 2,000 customers in person and over the phone daily • Mastered cash handling and credit sales over 3 CRM systems and implemented a new POS system • Organized and promoted products and company tours in a high-volume, fast-paced setting



University Book Exchange Inc.

• United States
• Retail
• 1 - 100 Employee

• Merchandise Buyer

  • Jul 2012 - Dec 2015

  • Established and maintained ongoing company relationships with 40+ specialty product vendors • Designed, ordered, and maintained merchandise inventory in accordance with collegiate standards • Established and maintained ongoing company relationships with 40+ specialty product vendors • Designed, ordered, and maintained merchandise inventory in accordance with collegiate standards



Spencer's

• United States
• Retail
• 700 & Above Employee

• Manager

  • Aug 2007 - Jun 2011

  • Managed, instructed, and coordinated a team of four employees • Sold products to new and existing customers based on individual requirements • Led store operations through efficient use of multi-tasking and teamwork • Managed, instructed, and coordinated a team of four employees • Sold products to new and existing customers based on individual requirements • Led store operations through efficient use of multi-tasking and teamwork



Blockbuster

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Oct 2000 - Nov 2008

  • Trained managers and customer service representatives on corporate operations and guidelines • Customized store layout while meeting company design standards and brand goals • Trained and executed use of company specific POS systems on phone and online orders • Trained managers and customer service representatives on corporate operations and guidelines • Customized store layout while meeting company design standards and brand goals • Trained and executed use of company specific POS systems on phone and online orders



Video Update

• United States
• Retail
• 1 - 100 Employee

• Loss Prevention Specialist

  • Nov 1998 - Nov 2000

  • Strengthened system and processes to reduce district loss prevention • Coordinated regional inventory management across 15+ stores • Analyzed customer needs and/or inquires and directed them to tailored solutions •Part of a team that specialized in closing and redistribution of assets for store locations along the East Coast. • Strengthened system and processes to reduce district loss prevention • Coordinated regional inventory management across 15+ stores • Analyzed customer needs and/or inquires and directed them to tailored solutions •Part of a team that specialized in closing and redistribution of assets for store locations along the East Coast.