Experience

American Consumer Credit Counseling

• United States
• Financial Services
• 1 - 100 Employee

• Customer Service Team Lead

  • Oct 2020 - Present

  ● Manage client financial accounts with creditors ● Ensure procurement of client proposals to creditors are accurate ● Manage calls between client and creditor to ensure client is receiving full debt management benefits ● Ensured client satisfaction and all questions are answered accordingly and efficiently ● Research client issues with creditors and obtain a response in a timely manner ● Manage client financial accounts with creditors ● Ensure procurement of client proposals to creditors are accurate ● Manage calls between client and creditor to ensure client is receiving full debt management benefits ● Ensured client satisfaction and all questions are answered accordingly and efficiently ● Research client issues with creditors and obtain a response in a timely manner



Normal Life Of Sheridan Inc

• Certified Nursing Assistant



American HomePatient

• Hospitals and Health Care
• 500 - 600 Employee

• Held Revenue Specialist

  • Jan 2014 - Present

  Responsibilities for American HomePatient included following HIPPA and other Medicare related guidelines to ensure that patient information was not compromised. As a held revenue specialist I worked to ensure that the required documents that were needed to bill different insurances were obtained and correctly filled out with different insurance guidelines. I worked to ensure that the company was being paid properly for the services in which American HomePatient provided to the patients and that the insurance companies are being billed correctly. Show less