James Means
Infrastructure Support Analyst III at Alaska USA- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
CompTIA IT Fundamentals (ITF+) Certification
CompTIAMay, 2021- Sep, 2024
Experience
-
Alaska USA
-
United States
-
Financial Services
-
200 - 300 Employee
-
Infrastructure Support Analyst III
-
Jul 2021 - Present
-
-
-
United States Department of Defense
-
Armed Forces
-
1 - 100 Employee
-
System Engineer
-
Nov 2016 - Aug 2020
November 2016 – Present- Constructed a training network with full domain services that was utilized as the backbone for communication training for 1100+ Marines at 24 remote sites.- Provided advanced technical support, troubleshooting expertise and complex problem resolution for Windows client and server operating systems.- Advised and assisted lower echelon System Administrators at 14 remote sites with all matters pertaining to policy, compliance and troubleshooting.- Led and educated a team of 8 Marines on the operation, maintenance and troubleshooting of cyber network systems.- Automated account creations, modifications and mailbox creations through the construction of PowerShell scripts on Exchange servers.- Advised senior Staff officers on all matters pertaining to personnel development, personnel utilization, operational readiness and equipment employment.
-
-
System Engineer
-
Aug 2012 - Nov 2016
- Designed and constructed dozens of intranets using a variety of network devices with full sub-forest domain services, which would later be integrated into a full-scale domain servicing training for 20,000 Marines within the Camp Lejeune area.- Pioneered the virtualization and migration from standalone servers through VMware services.- Performed regular security assessments to prove a certain level of compliance to be allowed on the enterprise network.- Led and educated a team of 5 Marines on the installation, operation, maintenance and troubleshooting of cyber network systems.- Maintained and updated patching and security protocols across machines and servers.- Advised the Section Commander, Communications Chief and Staff officers on all matters pertaining to personnel development, personnel utilization, operational readiness and equipment employment.
-
-
Education
-
Cyber Network Specialist Course
-
West Side High School