James Means

Infrastructure Support Analyst III at Alaska USA
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Contact Information
Location
Anchorage, Alaska, United States, US

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Credentials

  • CompTIA IT Fundamentals (ITF+) Certification
    CompTIA
    May, 2021
    - Sep, 2024

Experience

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Infrastructure Support Analyst III
      • Jul 2021 - Present

    • Armed Forces
    • 1 - 100 Employee
    • System Engineer
      • Nov 2016 - Aug 2020

      November 2016 – Present- Constructed a training network with full domain services that was utilized as the backbone for communication training for 1100+ Marines at 24 remote sites.- Provided advanced technical support, troubleshooting expertise and complex problem resolution for Windows client and server operating systems.- Advised and assisted lower echelon System Administrators at 14 remote sites with all matters pertaining to policy, compliance and troubleshooting.- Led and educated a team of 8 Marines on the operation, maintenance and troubleshooting of cyber network systems.- Automated account creations, modifications and mailbox creations through the construction of PowerShell scripts on Exchange servers.- Advised senior Staff officers on all matters pertaining to personnel development, personnel utilization, operational readiness and equipment employment.

    • System Engineer
      • Aug 2012 - Nov 2016

      - Designed and constructed dozens of intranets using a variety of network devices with full sub-forest domain services, which would later be integrated into a full-scale domain servicing training for 20,000 Marines within the Camp Lejeune area.- Pioneered the virtualization and migration from standalone servers through VMware services.- Performed regular security assessments to prove a certain level of compliance to be allowed on the enterprise network.- Led and educated a team of 5 Marines on the installation, operation, maintenance and troubleshooting of cyber network systems.- Maintained and updated patching and security protocols across machines and servers.- Advised the Section Commander, Communications Chief and Staff officers on all matters pertaining to personnel development, personnel utilization, operational readiness and equipment employment.

Education

  • Cyber Network Specialist Course
    2013 - 2013
  • West Side High School
    2008 - 2012

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