Managing Director

• Jun 2022 - Present

Demonstrated stakeholder engagement, leadership and development of a high performing team to drive market leading OG and EBITA, whilst simultaneously reducing attrition and improving staff engagement. Full P and L responsibility and driving an improved pipeline of opportunities by xxxxxx redesign and driving development in our core solution, whilst securing key strategic international partnerships to grow our market share and diversify our solution set. Improved diversity of our workforce by over 30% including in key leadership positions. Developed and executing a new vision, strategy, restructure, brand, values, mission, purpose and objectives to realign the business to our customers, to optimise our relationships and vertical focus. Show less

A/Managing Director

• May 2022 - Jun 2022

Chief Strategy Officer (CSO)

• Nov 2021 - May 2022

Providing industry solutions across public and private organisations to optimise operational efficiency and improve service delivery and patient care outcomes through technology, business intelligence and innovation. With close to 20 years of international out of hospital health care experience, from being a frontline clinician to healthcare executive leader and maintaining my healthcare registration allows me unique insight to demystify problems and provide innovative and well-informed solutions. Organisational strategic focus, both internally and externally. Driving organic and inorganic growth opportunities, developing strategic partnerships and improving internal processes, developing systems, processes and people to ensure excellence in service delivery, strategic planning, business development and governance. Show less

Deputy Chief Executive & Director of Operations

• Mar 2020 - Oct 2021

The leadership of more than 1100 staff inc volunteers. Contemporary organisational design, development and reform to meet the needs of the community and government. Leading through ambiguity and change in a highly industrialised and political environment. Responsible and accountable for state-wide emergency, non-emergency service delivery, risk management, organisational capability, emergency management, state operations communication centre, innovation, change management, program development and delivery, including fleet, equipment, supply chain management, ICT, capital works, telehealth initiatives, referral pathways, recruitment, finance, health and wellbeing programs, workforce planning and policy development. The Ambulance lead on the Royal Hobart Hospital ED redevelopment initiative, integrated operations centre implementation, and the mental health state-wide reform.Business process owner for secondary triage implementation, governance and the TasGRN project. Steering Committee member for secondary triage, WHS, education, clinical governance and the BPO for the 2024 Emergency Services Games. Department of Health committee member representing ambulance on the following whole of health committees, clinical excellence, emergency planning network, public and private hospital initiatives, people committee and the Covid 19 vaccination prioritisation committee for the state of Tasmania. Representing Ambulance Tasmania at a national level through the Council of Ambulance Authorities (CAA) on the Strategic Business, Emergency Management and Operations Committees.Key outcomes include; reformed strategic workforce planning, resulting in the appointment of over 150 staff. Improved fleet strategy resulting in a $9m investment, responsible for the covid 19 response state-wide, improved leadership diversity 9x, implementation and funding of $5.1m for a mental health co-responder program and the secondary triage implementation. Show less

Regional Manager

• Nov 2019 - Mar 2020

Management and leadership of operations, HR, capital works programs, emergency management, health and safety, finance, fleet, equipment and workforce planning.

A/Executive Manager

• Apr 2019 - Nov 2019

Development and Implementation of effective workforce planning and resource utilisation strategies. Implementation of risk identification & management processes. Decreased costs while maintaining operational effectiveness. Strategic partnership development with the HHS and UQ medical researchers, to improve palliative patients care and reduce unnecessary transport through innovative referral pathways.

Manager, Clinical Education

• Nov 2015 - Apr 2019

Oversight, development and leadership of all areas of clinical governance & education for the Gold Coast area, inclusive of all quality assurance and quality improvement processes. Governance committee member for OH & S, Operations, Workforce, assets and finance. Develop strategies to identify & mitigate risk to the individuals, patients and the organisation. Strategic & financial responsibilities, learning and development, project management with aligned fiscal responsibilities & delegation. Creating & developing strategies to improve performance and surpass KPI's. To assist in meaningful & positive cultural change whilst ensuring organisational alignment.Improving employees satisfaction in learning and development by 20%. Quadrupling outputs of team productivity and demonstrated team process improvements to the satisfaction of all stakeholders. Spearheaded the development and successful implementation of integrated health holistic care pathways, for both Diabetics and Palliative Care patients. Demonstrating improved patients outcomes, patient distribution and hospital avoidance strategies in line with patients wishes and reducing the burden of disease. Show less

A/Executive Manager, Operations

• Jun 2016 - Jul 2016

A/Executive Manager, Operations

• Jan 2016 - Jan 2016

Senior Clinical Educator

• Dec 2014 - Oct 2015

Flight Critical Care Paramedic

• Jan 2009 - Dec 2014

Venue Medical Manager & Operations Co-ordinator

• Jul 2017 - Apr 2018

A period of leave without pay, taken from Queensland Ambulance Service. The support and development of the (C3) command, coordination and communication readiness planning for for medical & emergency response capabilities across games, including training, testing and evaluation of processes, policies and procedures. Risk mitigation planning across games, driving consistency in operational mapping and deployment of resources across multiple sites. Planning, operational leadership and management of a multidisciplinary workforce, across sports and locations, including resources, planning, liaison and reporting requirements to meet the expectations of over one million spectators, 6600 Athletes and the needs of all internal and external stakeholders. Show less

Consultative committee member

• Sep 2015 - Apr 2018

University Lecturer

• 2010 - Dec 2014

Clinical Tutor

• Jan 2010 - Jan 2014

Advanced Care Paramedic

• Jul 2007 - Aug 2008

HCPC Registered Paramedic

• Oct 2003 - Jun 2007

Gunner - RAF Regiment

• Jul 1996 - Jun 2003