Experience

Residential Projects Australia

• Australia
• Real Estate
• 1 - 100 Employee

• General Manager

  • 2017 - Present

• National Operations Manager

  • Feb 2013 - 2017

  A key to success is to have a passion for what you do and a drive to achieve business goals. Being an Operations Manager means that you are a key factor in the accomplishment of these goals. My role of being a mentor to front-line leaders, an innovative company trainer that values progression for all and collaborating with departments throughout our company to implement strategic initiatives is just the beginning of playing my part in our company journey. I understand and are well skilled in effective budget management, accurate data reporting, developing and maintaining data base systems and being the “Go to” person for any “It” enquiry. I may wear many hats but with many hats come great skill and rewards. Show less

• Call Centre Manager

  • Feb 2012 - Apr 2013

  As a Call Center Manager I placed emphasis on building a team that wants to come to work each day and succeed. This was to combat the high turnover rate that naturally come with any call center and build that morale that is needed to hit KPI's. Part of my role at that time was creating and implementing scripts and training manuals to aid our current and new employees in hitting their goals successfully. By analyzing and creating reports based on the call center performance I was able to cater to growth areas and ensure strategies were implemented and monitored effectively. Show less


CAMI Education
• Leadership Team

  • Apr 2011 - Jan 2012

Kirby Company
• United States
• Manufacturing
• 500 - 600 Employee
• Leadership Team

  • Jan 2006 - Apr 2011