Experience

Willits Technologies, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Manager

  • Mar 2017 - Present

  Responsible for all technical work aspects at Willits Technologies. I manage a team of consultants and oversee all technical work done. I proactively work with the technical team to ensure that all technical issues are handled in an efficient manner. I provide top-level support for escalated tickets, develop and implement the use of standardized procedures and workflows, conduct training as necessary for the technical team, and monitor all technical work for efficiency and correctness.I am also responsible for researching and testing new technologies, solutions, procedures, and practices that benefit our clients, as well as overseeing WTI's internal IT solutions.

• Systems Consultant

  • Feb 2000 - Present

  Network Consulting, including on-site network evaluation and consultation, on-site and remote network service, and remote network monitoring and management for small businesses.