James Manning

Escalation Technician at Granbury Solutions
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Contact Information
Location
Clermont, Florida, United States, US

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Darragh Kelly

From an EU cyber vendor perspective James is a rare find. Not only did he always put his weight being HQ directives but was always willing to go the extra mile and get out of his comfort zone to make it happen. A real pleasure to work with the guy, you can’t put a value unit on trust and that’s always what I felt when working with James, you just knew you could trust him to get done; competent and trust worthy.

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Credentials

  • Linux Essentials
    Linux Professional Institute
    Aug, 2020
    - Sep, 2024
  • Introduction to People OSINT for Missing Persons
    The OSINTion
    Jul, 2020
    - Sep, 2024
  • CompTIA Security+
    CompTIA
    Jul, 2008
    - Sep, 2024
  • CompTIA A+
    CompTIA
    May, 2002
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Escalation Technician
      • May 2022 - Present

    • First Response
      • Apr 2021 - May 2022

      Granbury Solutions provides innovative, industry leading technology solutions for independent to small and regional restaurant chains. - Focus on identifying and resolving issues in LAMP stack client/server networks. - Configuring and troubleshooting L2TP VPN connectivity within Ubiquiti Edge and MikroTik routers - Troubleshooting and resolving routing issues with Edge and MikroTik routers - Updating network configurations resulting from ISP changes - Working with third party… Show more Granbury Solutions provides innovative, industry leading technology solutions for independent to small and regional restaurant chains. - Focus on identifying and resolving issues in LAMP stack client/server networks. - Configuring and troubleshooting L2TP VPN connectivity within Ubiquiti Edge and MikroTik routers - Troubleshooting and resolving routing issues with Edge and MikroTik routers - Updating network configurations resulting from ISP changes - Working with third party vendors to resolve common client issues.

    • Spain
    • Computer and Network Security
    • 200 - 300 Employee
    • Presales Engineer
      • May 2010 - Jul 2020

      ◦ Served as the technical liaison between sales staff and prospective customers in order to identify needs and ensure they could be accomodated ◦ Traveled nationally and globally to promote products and services ◦ Developed training and marketing materials for existing and prospective clients ◦ Assisted in solution implementation for new customers ◦ Served as the technical liaison between sales staff and prospective customers in order to identify needs and ensure they could be accomodated ◦ Traveled nationally and globally to promote products and services ◦ Developed training and marketing materials for existing and prospective clients ◦ Assisted in solution implementation for new customers

    • Threat Research Supervisor
      • Jan 2003 - Jul 2010

      ◦ Acquired, analyzed, and processed malware samples ◦ Aggregated and editorialized security content for presentation to the EarthLink subscriber base ◦ Company representative to the Consortium of Anti-Spyware Technologies ◦ Acquired, analyzed, and processed malware samples ◦ Aggregated and editorialized security content for presentation to the EarthLink subscriber base ◦ Company representative to the Consortium of Anti-Spyware Technologies

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Owner
      • Mar 2001 - Nov 2002

      ◦ Provided break fix hardware and software services to residential customers ◦ Provided break fix hardware and software services to residential customers

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