Experience

Kansas Commission On Veterans Affairs Office

• United States
• Government Administration
• 1 - 100 Employee

• Veterans Service Representative

  • Jan 2023 - Present

  Overland Park, Kansas, United States Assisting veterans or their dependents with their claims for compensated benefits.



Catholic Charities of Kansas City-St. Joseph

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Housing Specialist & Outreach Services

  • Feb 2022 - Mar 2023

  Kansas City, Missouri, United States

• Veterans Workforce Development Specialist

  • Mar 2016 - Feb 2022

  Kansas City, Missouri Area Assisting military veterans and family members in employment services (resume writing, interviewing techniques, job searching assistance, etc). Work hand-in-hand with other organizations to assist with job placement and additional services that may be needed by the veteran and their family. Create, develop and maintain employer relationships to assist in finding employment for the veteran while creating a lasting bond with the company. Assisting the veteran with retrieving military or other… Show more Assisting military veterans and family members in employment services (resume writing, interviewing techniques, job searching assistance, etc). Work hand-in-hand with other organizations to assist with job placement and additional services that may be needed by the veteran and their family. Create, develop and maintain employer relationships to assist in finding employment for the veteran while creating a lasting bond with the company. Assisting the veteran with retrieving military or other government documentation that may be required for employment. Assisting the veteran & family member with locating additional resources (housing, utilities, counseling, etc) that may be needed to maintain a successful way of life and a stable work ethic.



Social Security Administration

• Government Administration
• 700 & Above Employee

• Claims Representative

  • Sep 2014 - May 2015

  Kansas City, Kansas As a Claims Representative, it was my responsibility to assist those new clients with their applications process. During the interview, I would ask the questions and enter in their responses on the digital application, scan in any supporting documents and insure the information was completed and reviewed. With customers who have already started the application process and were needing assistance or follow up, my responsibility was to review any documented "missing" information or receive the… Show more As a Claims Representative, it was my responsibility to assist those new clients with their applications process. During the interview, I would ask the questions and enter in their responses on the digital application, scan in any supporting documents and insure the information was completed and reviewed. With customers who have already started the application process and were needing assistance or follow up, my responsibility was to review any documented "missing" information or receive the information that was provided, scan in the information verifying that the information met the standards and requirements according to the rules and regulations for which program they had applied, provide any follow up decisions during the review and submission process, and continue moving the file forward to have both administrative and medical reviews in order to receive a timely decision on the application. A Claims Representative also provided follow through with the client on a final decision and received support information from the client after approval for mandatory maintenance on the file. The Claims Representative also assisted at the front desk with other customer concerns and information Q/A to assist those on a "Walk in" status. Show less



Kansas, Dept of Commerce: Workforce Partnership

• Veterans Employment Representative (DVOP)

  • May 2011 - Sep 2014

  Johnson County, KS (Overland Park) Working with Veterans & Disabled Veterans for employment, education, and benefit opportunities.



Stonegate Mortgage Corporation (NYSE: SGM)

• Financial Services
• 100 - 200 Employee

• Mortgage Loan Originator

  • Mar 2010 - Apr 2011

  I have extensive experience with refinance loans, but have also provided my customers purchase loans, Home Improvement Programs(HIP), modifications and reverse mortgage advice. My loan program expertise includes FHA, Conventional, VA and USDA.



Select Mortgage & Financial Services

• Mortgage Loan Officer

  • 2009 - 2010

  Worked directly with ther client customer to ensure their needs are met. Strove to either encorporate their existing debts to be consolidated or streamlined their existing mortgages to reduce their interest rate and monthly payments. Every effort was given to locking in the lowest interest rate and reduce down all internal/external fees as much as possible. My integrity and dedication to the client was unmatched within the mortgage industry.



Indymac Bank

• Banking
• 700 & Above Employee

• Modification Specialist/Loan Officer/Closing Assistant/CSR

  • Jun 2003 - Nov 2009

  Kansas City, Missouri Area Prepared and presented new loan options to existing customers, explained the benefits of the lower interest rates being offered and created contracts for the newly negotiated programs for the customers to sign.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Division Officer

  • 1984 - 1994

  Division Officer (Deck, Main Engineering, Auxiliary Engineering, Communications) USS Forrestal CV-59, USS Constellation CV-64, Temp Assingments: USS Gallery FFG-26, USS Ouellet FF-1077, USS Tarawa LHA-1 Prior Enlisted: Broadened Opportunity for Officer Selection & Training (BOOST) graduate 1985 Boot Camp 1984