James M. Viola

Videographer at Magna Legal Services
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, US

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Experience

    • United States
    • Legal Services
    • 200 - 300 Employee
    • Videographer
      • Nov 2021 - Present

    • Nightlife and Entertainment Producer
      • Feb 2020 - Present

      Philadelphia, Pennsylvania, United States Provides excellent face-to-face service to customers, to create a positive atmospheric experience. Suport staff to bartenders and food expo during high volume, peak service hours. Creates and manages ticketed events.

    • Entertainment Staff
      • Feb 2020 - Present

      Philadelphia, Pennsylvania, United States Events planning and promotion at Philadelphia's premiere destination for cabaret.

    • Digital Content Producer
      • Jun 2015 - Present

      Contributor of editorial articles, video, social media and content management for commercial clients. Grows independent brands from 0 to 3,000+ unique followers on Youtube and Facebook, 1,500+ on Instagram and Twitter, and converts organic user engagement to sales. Performs day-to-day email marketing activities including the deployment of email campaigns, email set-up, data selection, scheduling, testing and tagging. Incorporates HMTL coding into published articles and email campaigns. Installs… Show more Contributor of editorial articles, video, social media and content management for commercial clients. Grows independent brands from 0 to 3,000+ unique followers on Youtube and Facebook, 1,500+ on Instagram and Twitter, and converts organic user engagement to sales. Performs day-to-day email marketing activities including the deployment of email campaigns, email set-up, data selection, scheduling, testing and tagging. Incorporates HMTL coding into published articles and email campaigns. Installs and monitors Google Analytics to ensure accurate data transfer for metrics optimization. Creates pages in WordPress and regularly posts new content. Edits graphics, photos and motion pictures in Adobe programs like Photoshop and Premiere Pro. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Multimedia Producer and Writer
      • Sep 2011 - Present

      Greater Philadelphia Area Produces videos, editorial and social media content for one of the largest network of niche music sites in the world. Responsible for the full spectrum of the creative process, from conception to post-production, to deployment and publishing. Writes and publishes articles in Wordpress.

    • United States
    • Government Administration
    • 700 & Above Employee
    • Supervisor
      • Feb 2020 - Jan 2022

    • United States
    • Musicians
    • 700 & Above Employee
    • Online Customer Service and Fulfillment Support
      • Dec 2020 - Jan 2021

      Provided timely merchandise fulfillment and excellent customer service support to clients. Met all assigned personal metrics, including responding to 15-20 customer service tickets per hour, or more than 120 tickets per day. Repeatedly awarded overtime for high productivity. Creatively problem solved across programs like Shopify and Shiphero, with meticulous attention to detail regarding order numbers and logistics. Collaborated across multiple departments to find solutions and identify areas… Show more Provided timely merchandise fulfillment and excellent customer service support to clients. Met all assigned personal metrics, including responding to 15-20 customer service tickets per hour, or more than 120 tickets per day. Repeatedly awarded overtime for high productivity. Creatively problem solved across programs like Shopify and Shiphero, with meticulous attention to detail regarding order numbers and logistics. Collaborated across multiple departments to find solutions and identify areas to improve Show less

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Utility Technician
      • Feb 2014 - Dec 2018

      Greater New York City Area Recurring consultant role during the pre-production, live broadcast and breakdown of major televised events, including the Super Bowl week coverage and Heisman Trophy Awards. Responsible for set building and breakdown, equipment storage and inventory, and live support.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Support Service Worker
      • Aug 2013 - Oct 2015

      Greater Philadelphia Area Assists individuals with learning disabilities, working closely with their family, following client's individual support plan to help the client achieve goals of living independently within the community.

    • United States
    • Media Production
    • 1 - 100 Employee
    • Broadcast operations crew and camera operator
      • Mar 2013 - Mar 2015

      Philadelphia, PA Transmits high definition video feeds for live and pre-taped segments to major networks. Operates studio cameras, remote ReadiCams, assists in equipment inventory, and various aspects of live broadcast and remote production. Provides face-to-face customer service with clients and phone support for producers.

    • United States
    • Utilities
    • 500 - 600 Employee
    • Internal Communications Manager
      • May 2010 - Jan 2013

      Bryn Mawr First-ever person hired at Aqua to create interactive content and videos for corporate communication, specifically based on my digital media expertise, to tell Aqua's story via internal and external channels. Wrote and proofread press releases and website copy in AP style. Provided daily management of Aqua’s intranet. Responsible for events planning with the CEO, working closely with internal stakeholders and regulatory commissions. Met established goals and deadlines in the planning and… Show more First-ever person hired at Aqua to create interactive content and videos for corporate communication, specifically based on my digital media expertise, to tell Aqua's story via internal and external channels. Wrote and proofread press releases and website copy in AP style. Provided daily management of Aqua’s intranet. Responsible for events planning with the CEO, working closely with internal stakeholders and regulatory commissions. Met established goals and deadlines in the planning and deployment of Aqua’s website and social media rebranding in 2012. Show less

    • United States
    • Broadcast Media Production and Distribution
    • 200 - 300 Employee
    • Digital reporter
      • Oct 2010 - Dec 2012

      Greater Philadelphia Area Writes, directs and produces multimedia features as NewsWorks.org’s arts and entertainment blogger, in addition to contributing to WHYY.

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • Multimedia reporter
      • Apr 2007 - Apr 2010

      Philadelphia Wrote and photographed for Temple University's student-run newspaper during my four years at college, eventually receiving a foreign correspondence award in recognition of online Tokyo travel column.

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Editorial Intern
      • Dec 2008 - May 2009

      Greater Philadelphia Area Contributes articles and photographs regarding breaking news, sports and human interest.

    • Newspaper Publishing
    • 1 - 100 Employee
    • Editorial intern
      • 2008 - 2008

      Philadelphia Writes event listings, arts and entertainment features and blog entries for the weekly alternative publication.

Education

  • Temple University
    Bachelor's degree, Journalism
    2006 - 2010
  • Stroudsburg High School
    Diploma
    2002 - 2006

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