Experience

Mobility Bathing Group Ltd.

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Contract Manager

  • Jan 2022 - Present



Right Choice Insurance Brokers Ltd.

• United Kingdom
• Insurance
• 1 - 100 Employee

• Customer Service Specialist

  • Oct 2020 - Dec 2021



Redditch Volkswagen+ Sokda

• Redditch, England, United Kingdom

• Group Sales Support

  • Sep 2019 - Oct 2020

  To contact customers due for any safety recalls and ensure our CRM is up to date. Deal with customer complaints via telephone, email and social media. Collaborate with sales advisors and sales managers to support with any pre or post sales support. To contact customers due for any safety recalls and ensure our CRM is up to date. Deal with customer complaints via telephone, email and social media. Collaborate with sales advisors and sales managers to support with any pre or post sales support.



underthehammer.com

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Auction Specialist

  • Apr 2019 - Aug 2019

  Providing 100’s of estate agents throughout the UK with their very own auction department Under The Hammer are one of the largest and fasted growing auction networks in the country. We are constantly looking to partner up with estate agents with new agents coming on board on a daily basis, taking us closer to our goal of working with over 1000 agents across the UK within our 2nd year of business. My role at Under The Hammer is to source new agents and maintain our strong relationships with our existing partner agents. As well as setting up our partner agents for success with auctions, we also help identifying suitable properties, negotiate with buyers and vendors and carry out all sales progression on behalf of our agents Show less



The Trade Centre Group

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Executive

  • May 2017 - Mar 2019



Listers Group

• United Kingdom
• Automotive
• 400 - 500 Employee

• Contact Center Specialist

  • Mar 2016 - Dec 2016

  Dealing with after sales calls. •Booking customer vehicles into the dealership. •Contacting prospective customers. •Ensuring customer satisfaction. •Initiating the solving of customers problems in a professional manner. •Adhering to mystery shop standards. •Accurate data inputting of customer details. Dealing with after sales calls. •Booking customer vehicles into the dealership. •Contacting prospective customers. •Ensuring customer satisfaction. •Initiating the solving of customers problems in a professional manner. •Adhering to mystery shop standards. •Accurate data inputting of customer details.



BNP Paribas

• France
• Banking
• 700 & Above Employee

• Account Manager

  • Dec 2010 - Feb 2016

  To arrange realistic affordable arrangements with customers in line with FCA + OFT guidelines. To deal with customer escalations and find a resolution to their issues or escalate the issue if needed. Time management to ensure my day is as productive as it can be and manage my own portfolio To arrange realistic affordable arrangements with customers in line with FCA + OFT guidelines. To deal with customer escalations and find a resolution to their issues or escalate the issue if needed. Time management to ensure my day is as productive as it can be and manage my own portfolio



Black Horse Finance

• Financial Services
• 100 - 200 Employee

• Account Manager

  • Oct 2009 - Nov 2010

  To build and manage my own portfolio and to arrange refinance for customers who was eligible To build and manage my own portfolio and to arrange refinance for customers who was eligible