Experience

Black Diamond Club (BDC)

• United States
• Consumer Services
• 1 - 100 Employee

• Director of Content

  • Dec 2021 - Present

• Videographer

  • Oct 2019 - Present



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Trainee Intern

  • Jun 2016 - May 2017

  • 1st Place in Enterprise Regional Intern Capstone Presentation Competition • Assist in managing a fleet of 350 vehicles at one branch and its satellite location • Open/Close up to 25 rental contracts per day. • Up-sell various products including Collision Damage Waiver and Personal Accident Insurance • Shuttle customers to and from branch various locations including body shops and customer residences • Prepare vehicles for pre-rental cleanliness and maintenance (wash, vacuum, clean, and tire-pressure) • Handle telephone and walk-in inquiries/quoting rates and making reservations in the computer • Learn effective customer dispute resolutions to enhance overall customer experience • Volunteered at campus recruiting events Show less



Lifetouch

• United States
• Photography
• 700 & Above Employee

• Sales Associate/Photographer

  • May 2015 - Aug 2015

  • Photographed high quality portraits for families, individuals, and children • Offered and upsold portrait packages up to $260 in value • Secured and maintained expensive camera equipment valued over $10,000 • Opened/Closed store making cash deposits and properly securing for after hours • Photographed high quality portraits for families, individuals, and children • Offered and upsold portrait packages up to $260 in value • Secured and maintained expensive camera equipment valued over $10,000 • Opened/Closed store making cash deposits and properly securing for after hours



Chick-fil-A Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Team Member

  • Jun 2011 - Aug 2013

  • Processed orders for food and beverage operations summing to countless $1,000 hours • Provided superior customer service in compliance with the “Second Mile Service” program ensuring optimal customer service that resulted in repeat and referral customers • Completed off-site catering orders including delivery, set-up, and guest service • Assisted with new team member training • Processed orders for food and beverage operations summing to countless $1,000 hours • Provided superior customer service in compliance with the “Second Mile Service” program ensuring optimal customer service that resulted in repeat and referral customers • Completed off-site catering orders including delivery, set-up, and guest service • Assisted with new team member training