Experience

Bella Groves

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• CEO and Co-Founder

  • Jun 2021 - Present

  Bella Groves is a membership based dementia care and training organization based in San Antonio, Texas. We believe that dementia care and support isn't just a place. It is a service. As a co-founder and the CEO of Bella Groves, I lead the organization in setting a bold vision for changing how families in central Texas affected by dementia are supported through a foundation of education. We are beginning with the opening of a 32-bed dementia care residence in north San Antonio (Bulverde) as the hub of services, which include dementia training, care coordination services, and other learning products aimed at helping families to better care for their loved ones AT HOME. It is long past time that families receive the full breadth of our profession's know-how, not just at the end of their journey with dementia but from the very beginning. Here's to more than a "long goodbye." Here's to Unconditional Joy. Show less



Bear Wise Consulting

• United States
• Business Consulting and Services

• Founder and Owner

  • Jan 2021 - Present

  Bear Wise Consulting is a strategy and innovation consulting firm for existing and emerging businesses who serve older adults. Our clients lead change in their respective domains and are proactively creating bold initiatives to meet their audience's evolving expectations and preferences. Bear Wise supports senior housing operators, SAAS companies, and new entrants to the senior living space who believe this the right moment to create compelling solutions, products, and services for seniors. The firm also specializes in education and mentorship services for operations leaders who want to advance their Head + Heart skillsets and approach to leadership. In an industry known for achieving its highest levels of success by "doing good" for others - Bear Wise Consulting has a clear yet profound joint venture with its clients: "Be Great at Good. Show less



Bridge The Gap The Senior Living Podcast

• United States
• Media and Telecommunications
• 1 - 100 Employee

• BTG Contributor

  • Apr 2020 - Jun 2021

  A recurring guest contributor to the Bridge the Gap Podcast to help educate, inform and influence the future of housing and services in senior living. Each monthly audio episode will focus around topics in leadership and culture in our uniquely, passion-driven industry. A recurring guest contributor to the Bridge the Gap Podcast to help educate, inform and influence the future of housing and services in senior living. Each monthly audio episode will focus around topics in leadership and culture in our uniquely, passion-driven industry.



Legacy Project Studios

• United States
• Media Production

• Founder and Creative Director

  • Mar 2015 - Mar 2021

  We develop, film, and produce short and full length documentaries to preserve people's stories. Our company specializes in interviewing seniors but also serves anyone who wishes to commemorate a special memory or occasion through video, photography or writing. We welcome the opportunity to hear any ideas you have for a story that would be meaningful for you to record and preserve. You tell your story. We’ll preserve it. We develop, film, and produce short and full length documentaries to preserve people's stories. Our company specializes in interviewing seniors but also serves anyone who wishes to commemorate a special memory or occasion through video, photography or writing. We welcome the opportunity to hear any ideas you have for a story that would be meaningful for you to record and preserve. You tell your story. We’ll preserve it.



Aventine Senior Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Corporate Director of Sales

  • May 2020 - Jan 2021



Sagora Senior Living

• United States
• Facilities Services
• 300 - 400 Employee

• Executive Director Specialist

  • May 2019 - Feb 2020



Brookdale

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Executive Director

  • Jun 2017 - May 2019

  In overseeing the day to day operations of Brookdale San Antonio, an Assisted Living and Memory Care community, I serve and support a team of purpose driven people working to enrich the lives of senior adult residents and their loved ones. In overseeing the day to day operations of Brookdale San Antonio, an Assisted Living and Memory Care community, I serve and support a team of purpose driven people working to enrich the lives of senior adult residents and their loved ones.



Silverado

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Vice President of Training, Sales

  • Mar 2016 - Sep 2016

  Responsible for evaluating and developing sales training curriculum and initiatives across Silverado's three service lines. Responsible for evaluating and developing sales training curriculum and initiatives across Silverado's three service lines.



Brookdale

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sales Learning and Development Specialist

  • Apr 2013 - Mar 2016

  As a Sales Learning Specialist (SLS), I endeavor to serve Brookdale's future residents and loved ones by enabling sales professionals to learn and excel at building meaningful relationships. - Lead author and project manager of “School of Sales” orientation and training curriculum for Brookdale, post-merger. As a team, we developed a relationship-based sales training system, with all of the associated training content, LMS coursework, learner/coaching guides, presentation assets, and post-learning assessment tools. - Subject Matter Expert (SME) and the team’s liaison to the Instructional Design department in creating two editions of an internally used website (Microsite) for delivering sales training curriculum to the field. - Member of Learning Impact Team, which helped, in part, to structure the framework of L&D, prioritize learning initiatives, and provide direction for the department.The SLS role resonates with me deeply, because I have great latitude for creativity and self-direction while working as part of many different teams. The most meaningful element of the job for me is evoking reflective "aha moments" in trainees (and myself) as we come to a closer understanding of how to serve others through sales.[April 2013 - August 2014: Sales Training Specialist with Emeritus Senior Living (pre-merger)]. Show less

• Director of Sales and Marketing

  • Jun 2012 - Apr 2013

  The Summit Lakeway offers a continuum of care ranging from Assisted Living, Dementia & Alzheimer's Care, to Skilled Nursing & Rehabilitation. The scope of responsibilities include building and maintaining occupancy or census for all levels of care within the community. Hired and trained for all three sales support positions: Retirement Counselor, Admissions Coordinator, and Clinical Transitions (Nurse) Liaison. Time is divided between supporting each of the sales positions and developing a network of professional referral sources including but not limited to acute care facilities, physician offices, realtors, churches, and other senior living care providers. Other responsibilities include budget maintenance, advertising, marketing and event planning to drive visibility, and developing a positive sales culture within the community. Show less

• Sales Specialist

  • Apr 2012 - Jun 2012

  Provide community-based sales support and coaching to the sales leadership team. The sales specialist position typically offer support to communities with a vacant sales manager position or experiencing occupancy challenges. Scope of responsibilities or objectives can vary depending on the unique needs of the community. Typically, the sales specialist helps to drive occupancy gain by focusing on direct sales, i.e. making sales calls to increase the volume of visitors and lead tours and follow up efforts to close sales. Show less



Emeritus

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sales Training Specialist

  • Apr 2013 - Aug 2014

  I credit Emeritus and its leadership, both in and out of Learning & Development, for helping me to shape my affinity and regard for helping others through learning. As a sales trainer, I partnered with divisional leaders (VPs of Operations, Clinical, and Sales) to assist in recruitment/interviews of sales candidates, on boarding and orientation of new associates, delivering sales trainings, conducting site-visits to observe and model skills, and coordinate with local teams to support ongoing development at the completion of orientation. With support from the VPSM, I created and facilitated a Sales Training event to all communities in the division within a six-week span. This rigorous training schedule was worthwhile, because it provided a consistency in a shared/timely learning experience, taught sales methods and practices, and delivered coordinated expectations. The "Power of You" training was unique in its utilization of behavior-models (i.e. Trust, Understanding, Relationships) to construct the framework of the skills to practice. Show less



Brookdale

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Sales & Marketing

  • 2010 - 2012

  The Heritage Gaines Ranch offers Independent Living and Assisted Living, including ancillary services such as Personalized Living, Home Health and Outpatient Therapy. During this time I served as the Sales Counselor and was subsequently promoted to Sales & Marketing Director. Achieved 100% occupancy through steady dedication to our community's sales process and helping to develop a positive sales culture within the community. Work closely with the Executive Director and Regional leadership team to implement an effective sales and marketing strategy. Planned and executed lead-generating marketing events. Hired and trained for both sales support positions: Retirement Counselor and Marketing Coordinator; provided transitional support to the incoming Director of Sales & Marketing. Show less

• Director of Lifestyle Programs

  • 2009 - 2010

  Responsible for creating, implementing, and executing life enrichment programs for all residents and prospective residents. Worked closely with the sales and marketing team to promote the community through events. Managed budgets to reduce monthly expenses while increasing meaningful programs for residents and their families. Regarded as a community that helps residents to maintain their independence, I helped to position the Lifestyle (Activity) Department as a major partner in our marketing efforts. Developed a broader scope of enrichment opportunities for residents to focus not only on social activities but also emotional, physical, spiritual, purposeful and intellectual pursuits. Provided transitional support to the incoming Director of Lifestyles. Show less

• Concierge & Care Associate

  • 2008 - 2009

  Introduced to the senior living industry through this entry level position as a weekend concierge. The concierge would handle an array of duties to support the operations and sales & marketing teams. Often the source of first impression for the community, by phone or in person, the concierge would help residents, families, and other customers to experience The Heritage Gaines Ranch in a positive way. Concurrently served the community in another position as a resident care associate. Responsibilities ranged from providing direct care services, such as bathing and dressing assistance to companion support. Provided training to new care associates and supported the care services manager in administrative duties.These two positions, although held briefly, helped to shape my appreciation for the senior living industry and sparked my passion for serving seniors. Show less



Pyles Whatley Corporation

• Dallas, TX

• Real Estate Consultant

  • 2005 - 2007

  Provide valuation services related to residential and commercial real estate property. Provide valuation services related to residential and commercial real estate property.