Experience

MPAC SPORTS

• United Arab Emirates
• Spectator Sports
• 1 - 100 Employee

• Sales Manager

  • Jul 2020 - Present

  • Lead and oversee a dynamic team of 20-25 sales executives, guiding their performance and fostering a culture of success.• Develop and execute strategic sales plans to maximize revenue growth and expand market share.• Recruit, train, and mentor sales executives, ensuring a thorough understanding of sales procedures and product features.• Consistently exceed monthly team sales targets by an impressive margin of 30% or more.• Prepare and deliver comprehensive performance reports to senior management, providing actionable insights for business enhancement.• Collaborate with executive leadership in strategic meetings to drive sales growth and explore new market opportunities. Show less

• Sales Executive

  • Jan 2019 - Jun 2020

  • Conducted proactive outbound sales calls, effectively promoting products and services to prospective customers.• Built and nurtured strong customer relationships, consistently closing deals and achieving sales targets.• Delivered exceptional customer service by promptly addressing inquiries and resolving issues to ensure customer satisfaction.



Tanj Curtains and Interiors

• Nairobi, Kenya

• Retail Sales Manager

  • Aug 2012 - Sep 2018

  • Directed sales team operations, recruiting top talent and aligning them with company sales strategies to drive success. • Conducted thorough market analysis, evaluating price proposals and competitor rates to establish competitive pricing strategies. • Consistently surpassed annual sales targets by 10% or more for six consecutive years, showcasing exceptional sales acumen and drive. • Orchestrated digital marketing campaigns through various social media platforms, significantly enhancing brand visibility and market presence. Show less



Airtel Kenya

• Kenya
• Telecommunications
• 700 & Above Employee

• Customer Care Executive

  • Apr 2011 - Oct 2011

  • Provided exemplary customer service, promptly addressing inquiries and resolving issues to ensure customer satisfaction. • Proactively promoted company products through engaging phone interactions with clients, showcasing a persuasive communication style. • Provided exemplary customer service, promptly addressing inquiries and resolving issues to ensure customer satisfaction. • Proactively promoted company products through engaging phone interactions with clients, showcasing a persuasive communication style.