James Karlowicz

Floor Supervisor at Mohegan Sun at Pocono Downs
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
/ Based on 2 ratings
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Bobby DeAgostino

Jim is a strong leader that delivers results. He alway used good judgement and made the right decisions for the business. His people skill are outstanding and associates want to work for Jim. I recommend Jim and would gladly put him on my team.

James McNatt

Jim is a very professional results-driven manager. Jim progressed successfuly through several key store leadership roles at Sears including Assistant Store Manager roles and Store Manager roles. I found Jim to be a strong leader of people motivating them for success. My observations of Jim's talent and leadership during our shared time at Sears gives me confidence to recommend him highly for leadership positions. He would truly be an asset to any retail organization.

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Experience

    • United States
    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Floor Supervisor
      • Apr 2010 - Present

    • President
      • Jun 2009 - Present

      President and co-owner of a profitable property management company. President and co-owner of a profitable property management company.

    • Sales Team Leader
      • Jul 2009 - Feb 2010

      Assist Store Manager in overall execution of store profitability. Provide leadership to develop sales and profit ensuring high levels of customer service through team development. Merchandising accountability for a new proto-type store layout achieving outstanding sales to plan results. Assist Store Manager in overall execution of store profitability. Provide leadership to develop sales and profit ensuring high levels of customer service through team development. Merchandising accountability for a new proto-type store layout achieving outstanding sales to plan results.

    • General Manager
      • 2007 - 2008

      Commanded all facets of store operation as primary leadership force for highly motivated 121-person sales team. Managed P&L, inventory, staff training, and development of customer-focused strategies.Monitored key sales metrics and introduced initiatives ensuring accomplishment of corporate goals. Orchestratedrecruitment and hiring, training and retention. Controlled inventory results and oversaw day-to-day facilities andauto center operations. Served as hands-on sales floor coach. Fueled 114% achievement of revenue goals on a consistent basis through highly effective coaching of sales team. th Achieved Scorecard rank of 19 out of 900 retail outlets nationwide for overall sales, profit and performance metrics. rd st Achieved recognition as 3 in region (out of 181 retail locations) and 1 in district for overall performance. Secured consistent top marks for customer satisfaction and sales volume. Delivered consistently exceptional customer service; secured high levels of customer satisfaction. Show less

    • store general manager
      • 2003 - 2008

    • General Manager
      • 2006 - 2007

      Oversaw retail facility operations management. Controlled inventory, employee education andmentorship, P&L accountability and facility maintenance. Tracked sales metrics and identified opportunities foradvancement. Recruited and hired new employees; ensured retention and motivation of existing staff. Developed struggling location into dynamic profit center. Transformed last-ranking regional location to top 20 of 181. Secured awards for top-level performance in sales profit to last year, protection agreement sales and CSAT. Secured record levels of profit margin improvement through expert leadership and staff training. Show less

    • Operations Manager
      • 2005 - 2006

      Ensured profitable and cost-efficient business operations of retailenvironment through expert management of Human Resources functions, facility operations, loss prevention,inventory shrinkage, payroll and expenses. Ensured exceptional back-room support, delivery fulfillment, cashiermanagement and cost control. Achieved Top performance recognition for disciplined expense control throughout tenure.

    • Brand Central Manager
      • 2005 - 2006

      Fueled total store performance through assurance of exceptional customerservice, associate development, and profitability. Controlled merchandising, inventory management andreplenishment. Assembled, trained, and motivated a successful sales team. Demonstrated improvements in sales to last year, protection agreement sales and operating performance.

    • Store Marketing Manager
      • 2004 - 2005

      Drove profitability of Wilkes-Barre location through delivery of skilledstrategic planning and implementation of marketing initiatives. Oversaw sales floor presentation teamoperations. Ensured accurate pricing and sales-floor signage. Assured profitable and welcoming sales floorenvironment. Collaborated with General Manager to identify opportunities to boost net sales. Assured 100% price accuracy; received corporate recognition for exceptional performance.

    • United States
    • Retail
    • 700 & Above Employee
    • Loss Prevention Manager
      • 2002 - 2004

      Oversaw operations of inventory management and loss prevention team. Development of safety and emergency response/evacuation procedures. Assured reduction of inventory shrinkage and developed strategies assuring reduced product loss. Managed operating expenses. Investigated external and internal theft through expert command of surveillance technologies, interrogation and interviewing techniques, and recognition programs. Achieved Top performance recognition as #1 throughout district for internal and external apprehensions. Slashed shrink reduction from 1.6% to 0.4%. Tapped by senior management as participant in Rising Star program; provided with opportunity to cultivate motivational and leadership skills. Show less

    • Police Officer
      • 1996 - 2003

      Enforced local laws, rules and regulations to ensure community safety and security. Safeguarded community integrity and investigated crimes. Participated and presented in court case proceedings. Enforced local laws, rules and regulations to ensure community safety and security. Safeguarded community integrity and investigated crimes. Participated and presented in court case proceedings.

Education

  • Penn State University

Community

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