Experience

Global Commerce Solutions, Inc

• Business Consulting and Services
• 1 - 100 Employee

• Analyst II

  • Mar 2010 - Present



U.S Department of Labor

• Immigration Analyst II

  • Mar 2010 - Present

  Perform quality control functions for Programmed Electronic Review Management Systems (PERM, online certification process) to ensure that there are no duplications in acquiring permanent work visas thereby reducing fraud. Maintains quality control systems for alien employment certification operations in the national processing center. Monitors, reviews, and analyzes application-processing activities within the national processing center and stage agencies, when appropriated. Reviews, analyzes, and resolves complex and controversial issues, which arise out of the processing of alien certification applications in the Permanent Labor Certification Program. Reviews documentation of availability of qualified American workers, adequacy of recruitment efforts, prevailing wages and working conditions for the purpose of establishing factual basis for decision on applications in occupations. Obtains, analyzes and interprets labor market information provided by state workforce services within NPC areas of jurisdiction, utilizing Bureau of Labor Statistics reports and publications, professional journals, associations, trade unions, colleges and universities, mass layoff reports, labor supply and demand bulletins, and private industry employers. Evaluates skills of foreign workers in comparison with stated job requirements in situations where qualifications are difficult to establish and conduct research into industry standards in order to assist in application determinations. Prepares letters and other correspondences related to appropriate request for information where applicable; reviews and evaluates responses to letters. Audit documentation submitted by immigration attorneys and employment agencies to ensure that the proper guidelines are met for aliens to be granted certification to work permanently in the United States. Show less



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Jul 2006 - Dec 2009

  CUSTOMER SERVICE - Ensuring customer concerns are solved effectively and promptly. Training Associates to provide quality customer service SUPERVISION - Delegating tasks and following-up to ensure task completion. Observing and providing feedback on Associate performance. Motivating Associates to perform at a high level. Promoting and encouraging associate development MANAGING THE BUSINESS - Maintaining department profitability through research, report analysis, identifying trends, defining problems and developing appropriate responses REPORTS - Completing reports accurately and on time. Using reports to make decisions and drive sales PLANNING - Working with Associates, peers, and Store Manager to anticipate problems and plan for upcoming events. Setting objectives and ensuring they are met. Using established procedures to hire Associates, Installers, and others WORKING RELATIONSHIPS - Training and developing associates through formal training programs, providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedback, delegating and follow-up (i.e., operational control). Communicating and working with all operational areas within The Home Depot PROFESSIONAL DEVELOPMENT - Attending Product Knowledge training. Shopping and studying competition to identify trends and develop new ideas. Other related duties as assigned by the supervisor. Nature and Scope - Reports directly to Store Manager. Show less



Wal-Mart Stores

• Assistant Store Manager

  • Dec 2002 - Jul 2006

  Responsible for general management duties such as hiring, terminating, training new associates, and maintaining store standards. Required to forecast and execute payroll numbers weekly. Was responsible for over 4million dollars of company merchandise and implemented company policies and procedures to reduce the amount of internal and external theft. Was responsible for creating a superior shopping environment for consumers, by executing marketing strategies and promotional tactics. Required to track weekly and daily sales and budget figures to ensure that the store goal was being achieved to guarantee that monthly profit and loss statements remained positive. Show less



MCI-WorldCom

• Sales/Marketing

  • May 2001 - Aug 2002

  Responsible for large telecommunication accounts Maintain Customer rapport Recommend and implement efficient plan structure Completed the Management Training program Responsible for large telecommunication accounts Maintain Customer rapport Recommend and implement efficient plan structure Completed the Management Training program