James Jones
Relocation Specialist at Housing Commission & Corporation of Anne Arundel County- Claim this Profile
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Bio
Credentials
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Critical Medical Needs Program Navigator
Office of Home Energy ProgramsNov, 2020- Nov, 2024 -
Communicate with Tact and Professionalism
FRED PRYOR SEMINARS & CAREERTRACKApr, 2020- Nov, 2024
Experience
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Housing Commission & Corporation of Anne Arundel County
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United States
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Non-profit Organizations
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1 - 100 Employee
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Relocation Specialist
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May 2021 - Present
Provide motivational counseling to families regarding housing search methods and utilizing community resources and refers families to available units. Complete assessment interviews, to include family composition, children’s educational needs, proximity to employment and training opportunities, transit services, medical services, community/family caregiver support, shopping, etc. Make referrals for needed services to help remove barriers to a successful move (i.e. unit accessibility modifications, security deposits) Assess schooling needs of children in the family and attempt to refer families to housing in areas where needs are best met. Provide services to assist families as they look for housing, including facilitating transportation. Provide referrals to families who encounter illegal discrimination or harassment. Keep required records of the counseling services provided and the referrals made for each family, and maintain those files according to established protocols. Ensure individual and group briefings for FSS and Homeownership applicants are being held; determine eligibility. Provide guidance to FSS clients who wish to pursue other housing options, Homeownership via the HCV Homeownership Program. Develop relationships with local real estate professionals to expand opportunities for clients of FSS and Homeownership programs to have a knowledgeable industry to work with. Meet with lenders to market programs and solicit new business partners in understanding the HCV Homeownership program. Market in-house services to professionals in contact with service target population and new potential residents from service related referrals. Mobilize and/or display community resources and literature in support of self-sufficiency activities, and maintain relationships with local advisory councils, advocacy and other interest groups. Maintain and report accurate monthly statistics for assisted tenants Community outreach and engagement Homeownership preparedness briefing Show less
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Anne Arundel County Department of Aging & Disabilit
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Annapolis, Maryland, United States
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Information And Assistance Specialist
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Sep 2020 - May 2021
Determination of client needs, linking to appropriate community resources and follow-up to ensure receipt of needed services. Provide Options Counseling, advocacy and short-term case management work on behalf of seniors, special needs and disabled citizens, and their family members/caregivers. Collaborative and cooperative work with community agencies, helping clients obtain services/housing/other resources, advocating on behalf of clients and families. Screening regarding entitlement programs and assisting with application processes via telephone, walk-in contacts, and home visits as needed. Cross-training with the State Health Insurance Program (SHIP) to provide Medicare support during open enrollment periods and as needed throughout the year. Occasional outreach on evenings and weekends Show less
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Anne Arundel County Dept. Of Aging & Disability
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Annapolis, Maryland
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Supports Planner of Medicaid Programs
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Jul 2015 - May 2021
Case worker / Case management Case worker / Case management
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ServiceMaster PCS
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Area Supervisor
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Aug 2016 - Jan 2019
Supervises and coordinates activities of workers engaged in janitorial services. Assigns janitorial work to employees, following material and work requirements. Inspects work performed to ensure conformance to specifications and established standards. Records personnel data on specified forms. Recommends personnel actions, such as hires and discharges, to ensure proper staffing. Confers with staff to resolve production and personnel problems. Trains workers in janitorial methods and procedures and proper operation of equipment. Issues janitorial supplies and equipment to workers to ensure quality and timely delivery of services. Inventory management at various site locations. Show less
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Abilities Network
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United States
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Non-profit Organizations
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1 - 100 Employee
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Support Manager
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May 2014 - Jul 2015
Actively supports primary consumers (case load between 15-25 primary consumers from various funding streams) and guides the support team in accessing appropriate resources, both within and outside AN, related to community living, employment, housing, money management, insurance, etc as outlined in the IP necessary for consumer growth and independence.Research and locate opportunities and resources that support consumer goals in each individual’s neighborhood. Direct the Case Workers to maximize the benefit of recreational goals for each individual. Ensure there is a coordinated effort from the team by communicating with families about logistics and details of planned activities such as money, timing, clothing, etc. Develops DDA Individual Plans (IP) based on funding requirements for primary consumer assignments accurately indicating how team case worker/manager and consumer will work together to address consumer requests. Work with individual’s entire team to review previous goals, look for building blocks and identify barriers. Complete all required IP preparations as outlined by the agency and state regulations. Show less
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Employment Specialist
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Oct 2012 - Jul 2015
Community outreach work with a diverse population.Helping people find their path to independence.Providing a strong team and support system.Making an immediate difference in someone’s life.Assist individuals served in exploring their interests and experience and translating that into potential jobs. Help individuals identify their needs and preferences in work schedules, salary, location, and transportation.Actively support individuals and guide them in accessing appropriate employment resources to obtain employment in the community. Pursue employment opportunities that fit the needs of each assigned individual served.Continuously search and expand knowledge of community resources related to employment.Utilize multiple resources/connections to develop job leads for individuals, including in-store/business postings, job search websites, cold calling, in-person and web networking, and knowledge in the community.Actively develop positive relationships with employers throughout the community to facilitate successful placement of individuals.Maintain a strong understanding of individuals’ rights in the workplace, specifically under the Americans with Disabilities Act (ADA).Complete daily documentation of the work that was conducted with the individuals toward completing/achieving their goals. Show less
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Chairperson of Finance
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Jan 2010 - Dec 2013
Tracks spending and monitors budget. Analyize, understand, and tend to the needs of the church financial goals and needs. Facilitate monthly meetings with administrative board members. Coordination of special projects. Assist with preparation of the annual budget. Tracks spending and monitors budget. Analyize, understand, and tend to the needs of the church financial goals and needs. Facilitate monthly meetings with administrative board members. Coordination of special projects. Assist with preparation of the annual budget.
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Sojourner-Douglass College
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United States
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Education Administration Programs
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1 - 100 Employee
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Book Store Manager
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Jun 2010 - Oct 2012
I processed orders,Communicated with vendors,Managed inventory,Provided customer service,Managed student and business accounts.
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Liaison of IT Services
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Jun 2010 - Aug 2012
Providing Help Desk supportProject coordination and management Meeting with vendors Overseeing IT consultantsTroubleshooting computersUpdating software Minor Server managementManaging User accountsProject Management
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Kunta Kinte-Alex Haley Foundation, Inc.
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Annapolis, MD
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Volunteer I.T. Consultant
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Nov 2011 - Jun 2012
Provide End User support Project management Servicing the monument webcam Handle minor data transfer issues Software installations Hardware issues Provide End User support Project management Servicing the monument webcam Handle minor data transfer issues Software installations Hardware issues
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Temporary Student Aide
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Sep 2009 - Jun 2010
Equipped children with the tools needed to operate independently, Assisted the teacher in the class preparation daily, Assisted with the educational and social development of children with various disabilities. Equipped children with the tools needed to operate independently, Assisted the teacher in the class preparation daily, Assisted with the educational and social development of children with various disabilities.
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Director of Childcare
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Feb 2003 - Jun 2010
Supervised the operations and maintenance of a Child Care Program, Planned, organized, and established the physical facility to meet licensure requirements, Supervised, monitored, and evaluated performance of program staff, Prepare, submit, and maintains program budgets Understanding policies, procedures, and philosophy of child development, Knowledge in the Health and safety precautions and procedures, Exhibited good Oral and written communication skills Supervised the operations and maintenance of a Child Care Program, Planned, organized, and established the physical facility to meet licensure requirements, Supervised, monitored, and evaluated performance of program staff, Prepare, submit, and maintains program budgets Understanding policies, procedures, and philosophy of child development, Knowledge in the Health and safety precautions and procedures, Exhibited good Oral and written communication skills
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Education
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2006 - 2011
Sojourner-Douglass College
Bachelor of Art, Business Administration and Management, General -
2004 - 2006
Anne Arundel Community College
Business Administration and Management, General -
2000 - 2004
Arundel High School
Diploma, Regular/General High School/Secondary Diploma Program
Community
