James (Jim) Hawkins

Senior Principal Software Engineer at Raytheon
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

  • Raytheon
    • Washington D.C. Metro Area
    • Senior Principal Software Engineer
      • May 2018 - Present

  • TASC
    • Chantilly VA
    • Manager Systems Engineering/ Senior Software Developer
      • Sep 2003 - Present

      Applications developer and Project Manager for Government Engineering contract. Performed full life-cycle applications development for web, ASP .Net applications and SharePoint Webparts, utilizing the latest Microsoft development tools and methods, such as Visual Studio 2010, SharePoint Designer 2010, SQL Server 2008, Report Services (Report design). Supported Government contract utilizing advanced programming skills in ASP .Net C#, VB .Net, java, javascript, HTML, XHTML, CSS, T-SQL and ColdFusion. As a lead member of the SharePoint and Web development team, I also provide expertise and guidance for developer standards, system upgrade efforts, operational standards, troubleshoot issues, root-cause analysis and maintaining stability within the applications and SharePoint Systems as well as provide System Admin support. I am also fully engaged in TASC’s CMMI Level 5 audit. Show less

    • Sr. Quality Assurance Test Engineer / Unix/Windows Systems Administrator
      • Apr 2002 - Jul 2003

      Sr. QA Test Engineer Performed in-depth QA testing of J2EE based product, Formula®. Set-up and maintained test environments. Developed and wrote detailed test cases, plans and scripts. Working knowledge of automated testing tools. Worked closely with development and technical support to provide appropriate testing and test procedures for product service releases. Key accomplishments:  Improved and enhanced product testing through applied knowledge of NMS applications  Greatly reduced testing time by developing automation using Java and Java Script  Assisted development in enhancing product capabilities through knowledge of NMS applications Unix/Windows Systems Administrator Performed system administrator duties for a diverse UNIX (AIX 4.3.3/5.1, Solaris7/8/9, HPUX10.2/11.0 and Linux Redhat) and Windows (NT and W2K server) Engineering lab. Develop, publish and enforce all engineering lab procedures and policies; software for maintaining product integration currency; provide technical assistance to development, QA and support services in the use of Lab applications, Database systems and Network Management Systems. Key accomplishments:  Transformed engineering lab from mere computer resources to a well-run, well-structured testing lab through restructuring of installed NMS’s and creation of static and sandbox environments  Improved lab availability by implementing regular application and OS maintenance, developed system utilities utilizing Java, Javascript, Rexx, and UNIX shell scripts to monitor systems  Installed and implemented many Network Management and Database Systems on both Unix and Windows servers for the purpose of product integration and testing  Developed, documented and maintained all lab procedures, policies, automation routines and lab lay-out to provide easier access to lab resources for QA, development, support services and sales personnel Show less

    • Mgr Product Technical Support/Managing Sales Engineer/Manager Client Services
      • Aug 1989 - Nov 2001

      Manager Product Technical Support Provided professional growth and development of domestic and European technical analysts supporting BMC’s Enterprise Management product line. Instituted timely resolution of customer problems and on-time maintenance releases. Planned and managed technical support projects through all phases. Wrote and presented annual performance plans, quarterly and annual performance reviews and annual budgetary plan. Procured all software and hardware required for technical support group. Managed annual budget. Some Key accomplishments:  Utilized strong leadership, providing direction to staff, reduced customer incident backlog by more than 75% within the first 60 days of position  Improved customer satisfaction through staff training  Reduced call volume by developing a self-help support web site  Provided assistance to QA in full product testing cycle Managing Sales Engineer/Sales Engineer Scheduled all professional services engagements, consultant deployment and training. Managed service projects through all phases. Wrote statements-of-work (SOW) and service proposals. Accountable for world wide professional services accounts. Provided and maintained SLA’s and service deliverables. Design, develop and delivery of custom integration solutions. Manager Client Services Supported all mainframe activities and performed all system programming requirements in keeping with service deliveries to corporate clients. Supported pre-sales efforts for contracts and proposals relating to company service offerings. Managed all customer services projects. Show less

    • Senior Computer Services Manager / Senior Systems Programmer
      • Jan 1985 - Aug 1989

      Senior Computer Services Manager Managed large-scale mainframe operations center with a staff of 30 mainframe computer operations personnel and two shift managers. Provided management and oversight of computer operations, client services, production batch processing, output distribution, vendor management and facilities maintenance. Coordinated all system software upgrades and changes with systems programming group. Senior Systems Programmer Planned, installed and maintained all IBM mainframe operating systems and all mainframe applications. Supported large-scale mainframe systems environment. Show less

    • Senior Systems Programmer
      • May 1984 - Jan 1985

      Senior Systems Programmer Provided support for all IBM mainframe operating systems installation and maintenance for DOD’s Joint Data Systems Support Center (JDSSC/Pentagon). Senior Systems Programmer Provided support for all IBM mainframe operating systems installation and maintenance for DOD’s Joint Data Systems Support Center (JDSSC/Pentagon).

    • Senior Systems Programmer
      • Aug 1977 - May 1984

      Senior Systems Programmer Supported all IBM large-scale mainframe operating systems installation and maintenance for all HQMC system centers. Other positions held were, production control analyst, production control specialist and mainframe computer operator. Senior Systems Programmer Supported all IBM large-scale mainframe operating systems installation and maintenance for all HQMC system centers. Other positions held were, production control analyst, production control specialist and mainframe computer operator.

Education

  • Strayer University (VA)
    Working On: UC Comp Sec. / BA IS, Information Science/Studies
    2010 - 2016

Community

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