Experience

SITECH Chesapeake

• United States
• Construction
• 1 - 100 Employee

• Inside Sales Representative

  • Sep 2021 - Present



Milwaukee Tool

• United States
• Manufacturing
• 700 & Above Employee

• Factory Service Branch Manager

  • Sep 2019 - Apr 2021

  • Oversaw all daily tasks at the branch, including supervising and coordinating all the service needs of customers.• Provided subject matter expertise of product knowledge and innovative service solutions to our distributors and end-users.• Partnered closely with the local sales team to capture market share, grow sales, grow relationships, and manage the administrative duties for the branch.• Facilitated several new client partnerships and increased our partnerships with existing stakeholders.• Achieved and maintained high average sales per order for walk-in customers and distributor orders.• Maintained consistent repair service time and achieved team goal for service time every month.

• Service Coordinator

  • Mar 2018 - Sep 2019

  My primary responsibility as a Service Coordinator is to perform sales and service counter procedures including answering phones, placing orders, entering repair orders, logging repair tools, and assisting walk in customers. Other activities that I performed on a daily basis include, but are not limited to: pulling product from stock to fulfill orders, preparing shipments, receiving shipments, maintaining a neat warehouse, keeping the sales floor stocked with product, communicating with distributors and customers to provide them with the proper product or service solutions, entering shipments into Microsoft Dynamics (AX), monitoring and entering stock into AX, and managing the status of orders that contain items that are on backorder.



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Millwork Sales Associate

  • Nov 2017 - Mar 2018

  I was responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. I was responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.



84 Lumber

• United States
• Wholesale Building Materials
• 700 & Above Employee

• Hourly Door Manufacturer

  • Jul 2016 - Nov 2017

  Manufactured pre hung doors and the components for them. I was responsible for ensuring that we maintained a high level of production quality and maximum production speed as well as efficiency. Assisted in building the packages to be delivered to the construction sites and assisted in the deliveries. Also conducted visits to the sites to check scheduling to ensure our deliveries could be made and conducted quality checks and visits. Organized and executed maintenance visits and replacement door installs.



Reliable Contracting

• United States
• Construction
• 1 - 100 Employee

• Skilled Laborer

  • Nov 2015 - Apr 2016

  I was responsible for moving and operating various pieces of equipment, maintaining any/all hand tools, assisting in various tasks to prepare the job site, flagging traffic, assisting in placing and moving traffic control devices, directing dump trucks on the job sites, and spotting for the equipment operators. I was responsible for moving and operating various pieces of equipment, maintaining any/all hand tools, assisting in various tasks to prepare the job site, flagging traffic, assisting in placing and moving traffic control devices, directing dump trucks on the job sites, and spotting for the equipment operators.