James Heron

Area Manager South East at JD Gyms
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, GB

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5.0

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During the time that I worked with James at BT, I found him to be a highly competent professional, honest, knowledgeable and helpful, and a pleasure to work with at all times. In addition, he had a common-sense approach to work and was respected by his colleagues and customers alike.

Jonathan Acott

James was a dedicated and committed Personal Trainer whose attention to his customers was second to none. His knowledge is excellent the application of which was thorough and always well received. I am not surprised to see him progressing.

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Experience

    • United Kingdom
    • Health, Wellness & Fitness
    • 200 - 300 Employee
    • Area Manager South East
      • Sep 2022 - Present

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Dual Site General Manager
      • Jul 2022 - Sep 2022

      Overall responsibility for the operational and financial performance of 2 sites in the Gym Group estate.

    • General Manager
      • Oct 2020 - Jul 2022

      Spearheading the strategic and operational transformation of the business, establishing strong market position and establish consistent brand reputationNotable Accomplishments:• Oversaw a significant increase in business performance across profitability, membership numbers, staff engagement as well as diversity and inclusion.• Led the club to achieve membership net gain target, membership target and SMG target, 1 of only 2 clubs to achieve this.• Developed and implemented company development for Fitness Trainers aspiring to become AGM's and P&L Training for Regions AGM's.

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Lead Franchise Consultant (Health and Fitness)
      • Mar 2020 - Sep 2020

      Market Leading International Franchise & Investment Management Consultancy based in London, with a second office in Dubai UAE.Notable Accomplishments: • Drove use of performance indicators and financial statements to monitor and improve site and staff performance.• Identified key business gaps and commercial opportunities to increase revenues.• Established competitive pricing strategies and customer-driven initiatives. Market Leading International Franchise & Investment Management Consultancy based in London, with a second office in Dubai UAE.Notable Accomplishments: • Drove use of performance indicators and financial statements to monitor and improve site and staff performance.• Identified key business gaps and commercial opportunities to increase revenues.• Established competitive pricing strategies and customer-driven initiatives.

    • Spectator Sports
    • 1 - 100 Employee
    • Franchise Consultant
      • May 2016 - Mar 2018

      Led a cluster of clubs, delivering strategic guidance for franchises across 27 gyms• Oversaw the development of operational processes including induction programs, lead generation toolkits and customer service training. • Chaired meetings and conducted site visits to inspire, motivate and coach employees across the region.• Optimised the fitness offering and services like group exercise, personal training, small group training, kit selection and layout to enhance membership engagement. • Oversaw 20+ successful Pre-sales

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • General Manager
      • May 2015 - Apr 2016

      Oversaw the site opening, leading the strategic and operational activities to ensure operational readiness.Notable Accomplishments: • Led the recruitment, training and development strategy from the ground up. • Exceeded opening sales target, reaching stretch target ahead of time.• Established a strong presence within the local community Oversaw the site opening, leading the strategic and operational activities to ensure operational readiness.Notable Accomplishments: • Led the recruitment, training and development strategy from the ground up. • Exceeded opening sales target, reaching stretch target ahead of time.• Established a strong presence within the local community

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • General Manager
      • Jun 2012 - May 2015

      Spearheaded a team of 20 staff, overseeing all aspects of operational and financial excellence.Notable Accomplishments: • Established the site as the top performer in the Gym Group portfolio Spearheaded a team of 20 staff, overseeing all aspects of operational and financial excellence.Notable Accomplishments: • Established the site as the top performer in the Gym Group portfolio

    • United Kingdom
    • Wellness and Fitness Services
    • 400 - 500 Employee
    • Sales Manager multi site
      • Sep 2011 - Jun 2012

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Resource & Compliance Officer
      • Sep 2010 - Sep 2011

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Personal Trainer
      • Mar 2005 - Mar 2009

    • Fitness Manager
      • Jul 2004 - Mar 2005

Education

  • The University of Law
    Legal Practice Course, Law
    2009 - 2010
  • University of Westminster
    Graduate Diploma Law, Law
    2008 - 2009
  • University of Leicester
    BA Combined Studies, Law
    1992 - 1996
  • Hills Road Sixth Form College Cambridge
    A Levels, Histroy and English
    1988 - 1991

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