James Hepple - Poole
Provisioning Administrator at Cerberus Networks- Claim this Profile
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angielski Native or bilingual proficiency
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polski Elementary proficiency
Topline Score
Bio
Experience
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Cerberus Networks
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Provisioning Administrator
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Dec 2019 - Present
- Placing orders with Internet providers- Using 'MS Office', 'Filemaker Pro', 'Microsoft Lync', 'Windows' and 'Outlook' to complete my daily responsibilities- Raising support cases ('tickets') with Internet providers- Making sure the shipments of equipment were completed- Controlling the stock levels- Dealing with customer email and phone quires/inquires- Cooperating with an internationally based team- Managing Fibre on Demand Projects - Placing orders with Internet providers- Using 'MS Office', 'Filemaker Pro', 'Microsoft Lync', 'Windows' and 'Outlook' to complete my daily responsibilities- Raising support cases ('tickets') with Internet providers- Making sure the shipments of equipment were completed- Controlling the stock levels- Dealing with customer email and phone quires/inquires- Cooperating with an internationally based team- Managing Fibre on Demand Projects
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Internorm
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Austria
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Building Materials
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100 - 200 Employee
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Client Support
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Nov 2018 - Nov 2019
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FinePoint Glass
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United Kingdom
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Construction
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1 - 100 Employee
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Estimator
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Nov 2017 - Nov 2018
- Estimating the price of windows and doors for customers- Using 'MS Office', 'Outlook' and 'Lync' to complete particular daily tasks- Checking completed projects of other staff members - Estimating the price of windows and doors for customers- Using 'MS Office', 'Outlook' and 'Lync' to complete particular daily tasks- Checking completed projects of other staff members
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Key Account Manager
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Oct 2016 - Apr 2017
- Personally creating (copywriting) the text content of the new company website, company proposal and brochures- Creating pricing quotes for clients- Taking part in product development- Dealing with quires/inquires- Dealing with other important and urgent issues (e.g. writing late payment/final demand letters)- Liaising with the quality manager on the subject of complaints- Attending business meetings at various national and international locations- Representing company at an international furniture exhibition- Successfully inviting prospective clients to cooperate with the company
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DOVISTA Polska Sp. z o.o.
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Poland
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Wholesale Building Materials
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100 - 200 Employee
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Junior Estimator
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Sep 2015 - Sep 2016
- Setting up the projects on the computer system 'FPM' (File Project Management)- Estimating the price of windows and doors for customers using professional estimating system called 'Baan' and elevations/floor plans from contractors- Cooperating with an internationally based team- Using 'MS Office', 'Outlook' and 'Lync' to complete particular daily tasks- Checking completed projects of other staff members - Setting up the projects on the computer system 'FPM' (File Project Management)- Estimating the price of windows and doors for customers using professional estimating system called 'Baan' and elevations/floor plans from contractors- Cooperating with an internationally based team- Using 'MS Office', 'Outlook' and 'Lync' to complete particular daily tasks- Checking completed projects of other staff members
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Cerberus Networks
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Administrative Assistant
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Dec 2011 - Sep 2015
- Placing orders with Internet providers- Using 'MS Office', 'Filemaker Pro', 'Microsoft Lync', 'Windows' and 'Outlook' to complete my daily responsibilities- Raising support cases ('tickets') with Internet providers- Making sure the shipments of equipment were completed- Controlling the stock levels- Dealing with customer email and phone quires/inquires- Cooperating with an internationally based team - Placing orders with Internet providers- Using 'MS Office', 'Filemaker Pro', 'Microsoft Lync', 'Windows' and 'Outlook' to complete my daily responsibilities- Raising support cases ('tickets') with Internet providers- Making sure the shipments of equipment were completed- Controlling the stock levels- Dealing with customer email and phone quires/inquires- Cooperating with an internationally based team
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Administrative Assistant / Sales Assistant
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Feb 2008 - Dec 2011
After being promoted to administration assistant my responsibilities consisted of:- Dealing with Internet orders- Controlling the stock levels- Ordering stock from suppliers- Updating the company's website- Taking part in creating the AMT Sports Ltd. brochureAt first as a sales assistant my responsibilities consisted of:- Serving the customers- Dealing with phone queries/inquiries- Controlling the stock levels- Carrying out stock takes- Restringing tennis rackets
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Administrative Assistant
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Feb 2007 - Oct 2007
- Placing orders through a database system linked to head office- Checking and authorizing stock orders from particular departments - Controlling the stock levels - Placing orders through a database system linked to head office- Checking and authorizing stock orders from particular departments - Controlling the stock levels
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Education
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Cassio College , Watford Heartfordshire London
NVQ Level 1&2 Hospitality And Catering / NVQ Level 3 Advanced Chef Diploma -
Kingsbury High School , Kingsbury Middlesex London
Passed GCSEs