James Hall
Dept VA Jazz Tool User Accounts Manager at Compumatics Group- Claim this Profile
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Experience
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Compumatics Group
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Information Technology & Services
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1 - 100 Employee
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Dept VA Jazz Tool User Accounts Manager
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Oct 2012 - Present
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University of Virginia Medical Center
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United States
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Medical Practices
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1 - 100 Employee
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IT Project Manager
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2014 - 2014
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US Government
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United States
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Space Research and Technology
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1 - 100 Employee
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Consultant
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Dec 2009 - Mar 2012
Wireless and Telecommunications Wireless and Telecommunications
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Assistant Project Leader/Help Desk Supervisor/Training Coordinator
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Dec 2009 - Mar 2012
Coordinate VA OSS telecom ordering processes using NiOS software with GSA Networx vendors Coordinate and conduct VA OSS meetings with Department of VA and GSA Networx vendor Develop, manage and coordinate a help desk trouble ticketing system and database Provide technical feedback and assistance for issues Provide hands on assistance with system users for issues Provide live and virtual classroom and individual training sessions in the use of NiOS, billing analysis, Networx inventory and order reporting for the VA OSS project Develop and update the technical, administrative and user training materials of NiOS, for the VA OSS project. Show less
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Education
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University of Phoenix-Richmond Campus
Bachelor of Science (BS), Information Technology