Senior Infrastructure Engineer

• Jun 2022 - Present

Infrastructure - Network Engineer

• Sep 2014 - Jun 2022

Network Engineer working within the Infrastructure team, primarily with the Network but also on other aspects of Infrastructure.Performing tasks for small to large projects, resolving 3rd line incidents and projectsExperience as a technical lead for the network portion of many projects such as deploying Netmotion, the replacement VPN solution for the all clients estates.Other projects have included NHS Colocation - national N3 network connection to provide services for CCG and NHS staff. Designing and deploying a mobile phone solution using AirWatch both On Premise and SaaS. Servicing both Android and iOS devices.I work to resolve network incidents from issues such as firewall / access issues to working on core design/routing challenges to achieve resolutions within SLA.I also perform maintenance on network devices and have recently designed a monitoring solution with PRTG which will utilize SNMP, Netflow, VMware SOAP, Syslog and many other protocols to monitor the entire estate's infrastructure.Technologies I manage -VMware vSphere suiteVMware NSX-T + NSX-VF5 Load balancingPRTG Network MonitorPfSenseCheckpointCisco devices (Router/Switch/ASA/Wifi)Meraki WifiPython/PowerShell scriptsI request and carry out Change requests as part of every day tasks such as amending firewall rules, making changes to the configuration of core/access devices which could affect live services making sure to take the necessary precautions or to plan downtime with the customer. I have created full Technical Design documents which are submitted to a board for discussing in detail, the ideas for a project and spend time to draw/design layouts and diagrams in Microsoft Visio for use in these documents and also to detail the design of our current network with multiple layers.

IT Support

• Jul 2012 - Nov 2013

1st line support to staff on-site and off-site around the city through telephone calls and first contact fixes. 1st line support to staff on-site and off-site around the city through telephone calls and first contact fixes.

Support Desk Call handler

• May 2011 - Jul 2012

Service Desk call handler. Use of AD for Password resets Service Desk call handler. Use of AD for Password resets