James Freer

IT Technical Lead at Wave International
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Contact Information
us****@****om
(386) 825-5501
Location
Perth, Western Australia, Australia, AU

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Credentials

  • PCNSA
    Palo Alto Networks
    Jul, 2023
    - Nov, 2024
  • NSE3
    Fortinet
    Jan, 2022
    - Nov, 2024
  • Advanced Engineer
    3CX
    May, 2021
    - Nov, 2024
  • Basic Engineer
    3CX
    May, 2021
    - Nov, 2024
  • Intermediate Engineer
    3CX
    May, 2021
    - Nov, 2024
  • NSE2
    Fortinet
    Jul, 2020
    - Nov, 2024
  • NSE1
    Fortinet
    Jun, 2020
    - Nov, 2024

Experience

  • Wave International
    • Australia
    • Mining
    • 100 - 200 Employee
    • IT Technical Lead
      • Sep 2022 - Present

      • Optimized IT operations for a multinational engineering company with a significant presence across most continents. • Championed the enhancement of internal, perimeter, and cloud security measures, successfully bolstering the organization's defenses while maintaining cost-effectiveness. • Designed and started the implementation of a SDWAN solutions, which will significantly improve the network connectivity and site performance while achieving significant cost savings. • Evaluated and updated security postures, proactively mitigating potential vulnerabilities, with a particular focus on Essential 8 compliance. • Served as the primary escalation point for networking and systems tickets. • Exhibited proactive problem-solving skills in identifying and resolving critical security issues. • Designed and oversaw automation projects, driving operational efficiency and streamlining processes. • Collaborated with cross-functional teams, successfully steering the completion of time-sensitive IT projects within challenging budget constraints. • Designed and produced RFPs to replace all IT infrastructure, ensuring scalability, resilience, and alignment with business growth objectives. • I have reviewed the phone system and proposed a solution that could reduce current costs by half. Show less

  • Uniting Country SA
    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Information Technology Manager
      • Jul 2016 - Jul 2022

      • Directed the IT Department through a transformative phase of rapid growth, overseeing a substantial program budget and an annual IT budget exceeding $1 million. • Developed comprehensive strategic plans, implemented robust backup solutions, and deployed endpoint security systems. • Scoped and managed critical projects, assuming a leadership role as the chair of the IT committee and delivering presentations to the Board and senior leadership. • Cultivated strong relationships with stakeholders, both internal and external, fostering collaboration and ensuring alignment with organizational goals. • Introduced staff benefit schemes and software purchasing schemes, contributing to the organization's recognition as the #7 "Best Places to Work" in 2021. • Negotiated organizational contracts and settlements with external providers. • Reduced organizational costs by over $200K annually through cloud-based solutions and strategic partnerships. • Implemented significant projects such as the migration to O365 and enterprise multi-site SDWAN solution. • Acquired expertise in all deployed solutions, reducing ongoing costs by managing solutions internally. Show less

  • Olley pty ltd
    • South Australia, Australia
    • Information Technology Manager
      • Oct 2014 - Jul 2016

      • Managed IT departments for two local schools, overseeing a team of staff and supporting 80 teachers and 450 students. • Developed and executed strategic plans focused on cloud adoption and migration, resulting in streamlined operations and improved efficiency. • Managed Active Directory, O365, server migrations and upgrades, and IT support and training. • Managed IT departments for two local schools, overseeing a team of staff and supporting 80 teachers and 450 students. • Developed and executed strategic plans focused on cloud adoption and migration, resulting in streamlined operations and improved efficiency. • Managed Active Directory, O365, server migrations and upgrades, and IT support and training.

  • Furneaux Aquaculture
    • Tasmania, Australia
    • Process Development Scientist
      • Jun 2012 - Dec 2012

      • Upgraded IT infrastructure and implemented automated processes to improve factory operations and reduce waste. • Exhibited strong problem-solving skills and a proactive approach to troubleshooting, ensuring minimal downtime and maximizing productivity. • Upgraded IT infrastructure and implemented automated processes to improve factory operations and reduce waste. • Exhibited strong problem-solving skills and a proactive approach to troubleshooting, ensuring minimal downtime and maximizing productivity.

Education

  • Rhodes University
    Bachelor's Degree, Applied Mathematics and Physics
    2009 - 2011
  • Treverton College
    High School
    2001 - 2007

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