james fountain
Cyber Security Engineer at BB&T- Claim this Profile
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Topline Score
Bio
Credentials
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security +
CompTIA
Experience
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BB&T
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United States
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Financial Services
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700 & Above Employee
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Cyber Security Engineer
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Jun 2016 - Present
• Completed access reviews on high risk servers to reduce privileged access on servers. • Reduced access on servers working to limit privileged access through the use of CyberArk. •Supported CyberArk system• Performed AD restructuring work to reduce privileged access for high risk servers and workstations. • Wrote SQL queries for OIM database / provided information for Access Administration Team.• Provided support to enterprise wide customers of Oracle Enterprise Single Sign-on software, closed incident tickets through WebEx, phone, and email support.• Identified and recommended process and system improvements to management and peers.• Created numerous BI Publisher reports for Role/Certification and the OIM Team, saving time and effort when searching for data to support Audit requests and troubleshooting. • Maintained open lines of communication with management and peers with regard to work progress, tasks and outcomes of assignments.• Provided 3rd level support for the IAM System to the Access Administration team.
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Systems Analyst
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Apr 2005 - Jun 2016
• Provided onsite support to 400 users running Windows 7 64-bit Pro. • Maintained Microsoft Active Directory servers running Windows server 2008 R2. • Provided support for Windows XP before migrating to Windows 7. • Performed migration from Novell network to Windows Active Directory. • Installed, maintained, configured cisco switches. • Supported cisco VPN remote users to connect into state government network. • Migrated email system from exchange to Office 365 email. • Maintained firewalls to stay current with the latest security threats. • Tested images for new systems to be installed in the field.
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Education
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2006 - 2008
Strayer University
Bachelor's degree, Information Systems/Network Security -
2004 - 2006
Wake Technical Community College
Associate of Arts and Sciences (A.A.S.), Computer Engineering
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