IT & Digital Director

• Jul 2022 - Present

IT Services Director

• Sep 2020 - Jul 2022

Head of ICT Services

• May 2019 - Aug 2020

Deputy IT Manager

• Nov 2017 - May 2019

ICT Technician

• Dec 2015 - Nov 2017

ICT Technician

• Nov 2014 - Dec 2015

ICT Technician

• Nov 2013 - Nov 2014

Junior Service Desk Administrator

• Feb 2013 - Nov 2013

Running the IT Service Desk, 1st line support and escalating calls when necessary, Imaging and deploying laptops and PCs, Troubleshooting PCs, laptops, printers and peripherals, Minor network troubleshooting, Weekly, Monthly and annual tape backups, Resolving errors on the DPM server, Creating of user accounts on Active Directory, Creating of mailboxes and distribution groups on Microsoft Exchange Running the IT Service Desk, 1st line support and escalating calls when necessary, Imaging and deploying laptops and PCs, Troubleshooting PCs, laptops, printers and peripherals, Minor network troubleshooting, Weekly, Monthly and annual tape backups, Resolving errors on the DPM server, Creating of user accounts on Active Directory, Creating of mailboxes and distribution groups on Microsoft Exchange

ICT Apprentice (voluntary)

• Apr 2012 - Feb 2013

As part of my MCITP I am working in the ICT Services department at Tonbridge School to gain the hands on which will complement the theory. This is unpaid, but I have been involved in many areas of work. I have learnt a variety skills such as: Assisting the Senior ICT Technician and Support Technician with any routine tasks, I am competent in the adding and changing of user accounts in Active Directory and assigning them to email groups, Assisting with call outs where possible, Assisting with PC and peripheral diagnosing and repair where possible, How to network Cat5e cable to the 568B colour chart, How to reconnect a computer to a domain, How to install devices and install/update their drivers, How to add a user on to Active Directory, Gaining helpdesk experience.

vRugby County Youth Activator

• Sep 2011 - Apr 2012

I have just been taken on by the RFU on a voluntary basis as a vRugby Youth Activator. What this job entails is talking to Schools and Rugby Clubs in the local and surrounding areas about how they can get people aged 14 - 24 involved back in their Rugby Club or School with Rugby. If there is anyone interested in getting kids involved in volunteering in Rugby within the West Kent surrounding area, add me as a connection and then we can set something up.

Volunteer Pitch Runner

• Sep 2011 - Sep 2011

I was a volunteer pitch runner for the O2 Touch Finals at Twickenham this year run by R.D.O Matt Kemp on 10/09/2011. The responsibilties for this were; helping set up the main pitch in to 3 individual touch pitches and erecting advertising flags When it came to the competition, I would make sure that the teams and referees were on their correct pitch at the correct time, make sure the referees had their score cards for their matches and run the score cards up to the officials after each match. All in all a great day meeting Paul Doran-Jones, getting to see behind the scenes at Twickenham stadium, looking in to the England dressing room and getting to walk on the turf!!!

Senior Recreation Assistant

• Mar 2008 - Apr 2012

I first started as a Recretion Assistant, my objectives involved: Duty Management (key holder) Monitoring the use of equipment & activities Acting as Pool Lifeguard, Ensuring the safety of users, staff & equipment, Maintaining the cleanliness of the facilities, Setting up, maintaining & dismantling of equipment according to the schedule of activities. Welcoming customers, dealing with enquiries, emergencies & accidents requiring first aid, Assisting in the organization of sporting or leisure events. In January 2010 I was promoted to Senior Recreation Assistant, the following objectives were added: Duty Management, Supervision of Team members, Ensuring that all Recreation Assistants are completing their Health & Safety Checks, To train & develop Recreation Assistants, To co-ordinate and manage all work experience students & their programmes, Auditing of building defects.

Casual Lifeguard

• Aug 2006 - Feb 2008

Lifeguard the 2 indoor pools and outdoor pool on 20 minute rotations and when off poolside clean what needed to be cleaned Lifeguard the 2 indoor pools and outdoor pool on 20 minute rotations and when off poolside clean what needed to be cleaned