Senior System Administrator

• Apr 2021 - Present

- Actively supervise, train, mentor 4-5 team members- Build, develop and implement IT strategic roadmaps that align with company objectives and scale with company growth projections- Experience with 21 CFR Part 11 and software validation.- Design and implement disaster recovery solutions- Identify and optimize internal company operations - Develop, design, implement, and maintain industry standard IT security solutions - Manage and oversee project progress- Facilitate large data transfers that require quality controls - Design and configure networks leveraging industry standard hardware - Configure, implement, train, and manage various cloud based systems- Coordinate with various departments and leadership executives to identify strategic IT needs for company at large- Create and review multi-year IT budgets Show less

System Administrator

• Nov 2018 - Apr 2021

- Provide IT consulting support for startup to mid-range biotech companies- Responsible for all project management and implementation- Point person and project/technical lead for various clients- Manage Windows / Mac environment with Windows server 2012, VMware and Office 365- Identify, strategize, research, and implement IT solutions - Design and configure networks leveraging industry standard hardware - Provide end user help desk support- Configure and manage backup systems- Configure and manage AD / permission systems - Configure, implement, train, and manage SharePoint Online intranet - Create and organize systems documentation and end user training materials- Communicate and work with various departments, team's, and executives- Manage and oversee multiple IT support specialists- Create and review multi-year IT budgets Show less

Systems Specialist

• Oct 2015 - Nov 2018

Family Room Specialist

• Nov 2015 - Aug 2016

ITS Service Desk Consultant

• Jan 2015 - Aug 2015

-Assist with on campus wireless connectivity for laptops and mobile devices-Perform hardware diagnostics & installation support-Provide assistance with data transfer and backup-Assist with software installation and troubleshooting-Perform Virus/Spyware detection and removal

ITS Supervisor

• Aug 2013 - Aug 2015

-Created, reorganized, and finalized new department policies together with a small team. - Supervise and evaluate 180+ student lab consultant employees. - Oversee 65 computer labs and assist students and staff with software and hardware issues. -Actively monitor and participate in a lab consultant chat room to support consultants across campus with questions and problems.- Work hand-in-hand with managers to rectify employee problems, help institute new campus wide policies and modify organizational functions. - Evaluate lab consultants and submit record electronically. - Monitor and report employee behavior to managers. Ensure high priority labs staffed. - Assist with consultant training each semester. - Lock/unlock labs. Paper/toner deliveries to each lab. Replacing peripherals. Show less

ITS Consultant

• Jun 2013 - Aug 2015

- First tier of technical support in 65 ITS labs around campus. - Submit contact records. - Maintain lab and printers. -Report problems. Assist lab users.