Director of Safety & FBO Operations

• Oct 2021 - Present

FBO Manager

• Jun 2021 - Oct 2021

Associate Broker

• Jun 2020 - May 2021

Station Services Manager

• Nov 2018 - Oct 2020

• Opened Station Services Office (SSO) in BNA for administrative support to over 580 Ground Operations Employees; tasks include workforce planning, daily staffing, shift-duty bids, on-boarding, Station accounting, Station procurement, payroll, and Labor Relations• Managed SSO from inception to fully operational office with a Team of ten Employees • Established new processes to cut costs and drive efficient, accurate and reliable support

Manager Command Center

• Jun 2017 - Nov 2018

• Managed, coached and developed all Ground Operations personnel within the LAX Command Center to drive local operational performance goals • Executed local IROP contingency plans, communicated daily operational information to LAX Station Leaders, Station Directors, NOC Team, Cargo, Customs/Border Protection, Airport Ops, and ATC; led daily all-staff briefings for the LAX Leadership Team

Ramp Supervisor

• Jan 2017 - Jun 2017

Emerging Leader Development Program

• Jul 2015 - Dec 2016

Ground Operations

Senior Associate Consultant

• Jun 2014 - Jul 2015

• Manage team of associate consultants through professional training and development, bi-monthly evaluations, daily work assignments and monitoring, project management, and performance correction• Assist executive team with client-specific utilization analytics and reporting • Weigh and balance daily workload for operations department • Serve as point-of-contact within the operations department for human resources staff across assigned client accounts

Associate Consultant

• Nov 2012 - Jun 2014

• Assisted members and dependents across 1,700 client groups navigate their healthcare experience• Reviewed and negotiated healthcare bills; provided cost analysis for basic and complex medical procedures; compared prescription drug prices and recommended cost efficient alternatives; analyzed multiple employer benefit plans for open enrollment selection• Served as an account representative for assigned client groups

Title Agent

• Dec 2011 - Oct 2012

Performed title research in Texas, Oklahoma, and Kansas covering over 90 counties; completed exhaustive abstracting, imaging, and due diligence for multiple clients; constructed Mineral Ownership Reports, Mineral Interest Summaries, and Title Runsheets; trained new contractors on company policy and procedure; worked in fast-paced, team environment Performed title research in Texas, Oklahoma, and Kansas covering over 90 counties; completed exhaustive abstracting, imaging, and due diligence for multiple clients; constructed Mineral Ownership Reports, Mineral Interest Summaries, and Title Runsheets; trained new contractors on company policy and procedure; worked in fast-paced, team environment

Marketing and Public Relations Intern

• May 2010 - Aug 2010

Collaborated with marketing department in planning promotions for new store openings and restaurant events; copy-edited press releases and wrote company newsletters Collaborated with marketing department in planning promotions for new store openings and restaurant events; copy-edited press releases and wrote company newsletters