Store Manager

• May 2023 - Present

Branch Head

• Apr 2022 - Apr 2023

Direct all operational aspects including distribution operations, customer service, human resources, administration and salesAssess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plansMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivation

Branch Head

• Dec 2020 - Apr 2022

*Deliver excellent service to ensure high levels of customer satisfaction..*Create business strategies to attract new customers, expand store traffic, and enhance profitability.*Respond to customer complaints and concerns in a professional manner.*Ensure store compliance with health and safety regulations.*Develop and arrange promotional material and in-store displays.*Prepare detailed reports on buying trends, customer requirements, and profits.*Undertake store administration duties such as managing store budgets and updating financial records.*Monitor inventory levels and order new items.*Set and monitor store’s budget, making every effort to maximize efficiency and profits*Maintain current knowledge of market/trends*Analyze and predict sales, and sale trends to make informed decisions Show less

Sales Associate

• Oct 2018 - Nov 2020

Serves customers by helping them select products. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Greets and receives customers in a welcoming manner. Responds to customers' questions.

Computer Operator

• Jul 2016 - Dec 2017

Maintaining work order schedules, inputting commands into computer terminals, performing routine maintenance and installing software updates along with a myriad of other tasks. Maintaining work order schedules, inputting commands into computer terminals, performing routine maintenance and installing software updates along with a myriad of other tasks.