Experience

Management Advantage Pty Ltd (developers of Manad Plus)
• Australia
• Software Development
• 1 - 100 Employee
• Help Desk Support Technician

  • Sep 2023 - Present


Icon Global Link

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Solutions Consultant

  • Jul 2022 - Aug 2023

  Icon Global Link has developed a digital solution which is used on a daily basis by over 1000 active businesses. My position within the company is to deliver product education and support to all our users. My goal is to increase productivity and product comprehension via scheduled sessions. Other responsibilities include marketing, graphic design, educational content creation for LMS’ and knowledge base maintenance. Icon Global Link has developed a digital solution which is used on a daily basis by over 1000 active businesses. My position within the company is to deliver product education and support to all our users. My goal is to increase productivity and product comprehension via scheduled sessions. Other responsibilities include marketing, graphic design, educational content creation for LMS’ and knowledge base maintenance.



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Product Specialist

  • Oct 2014 - Oct 2018

  The first two years were spent developing my technical skills within the Genius Bar. I learnt a lot of interpersonal skills which empowered me to deliver exceptional results. The final two years saw me transition into a sales position with a focus on business and enterprise sales. The first two years were spent developing my technical skills within the Genius Bar. I learnt a lot of interpersonal skills which empowered me to deliver exceptional results. The final two years saw me transition into a sales position with a focus on business and enterprise sales.


About Space
• Denmark
• Design Services
• Sales

  • Jan 2010 - Mar 2013