Experience

SHIFT Commerce

• United Kingdom
• Retail
• 1 - 100 Employee

• eCommerce Product and Innovation Manager

  • Jul 2019 - Sep 2023

  Responsible for driving forward high and consistent standards on SHIFT’s platform and clients in key areas such as product data, search, navigation, design and user experience. I carry out research and insight and present analysis before making recommendations to the wider business and driving forward projects that lead to continuous improvement on core metrics for clients. Working in an agile environment I write development tickets for new features and improvements for existing… Show more Responsible for driving forward high and consistent standards on SHIFT’s platform and clients in key areas such as product data, search, navigation, design and user experience. I carry out research and insight and present analysis before making recommendations to the wider business and driving forward projects that lead to continuous improvement on core metrics for clients. Working in an agile environment I write development tickets for new features and improvements for existing ones. Working with graphic designers I am responsible for website design and layout to ensure that websites look great but more importantly convert traffic into sales. I take product data from a variety of other systems and transform and enhance it to allow users to search and filter for exactly what they're looking for in ways that make sense without being overwhelming.

• Head of Strategic Partnerships

  • Mar 2016 - Jul 2019

  Leeds, United Kingdom Helping forward-thinking, ambitious and savvy businesses partner with SHIFT Commerce, as well as sharing insights and bespoke research about current and future retail trends. Carrying out detailed analysis of prospective client websites based on based UX and search practices and presenting recommendations on where improvements could increase sales. Managing multiple aspects of clients' current eCommerce businesses including product data, search, navigation and design.



Epiphany Solutions Ltd

• New Zealand
• Accounting

• Business Development Manager

  • Jan 2010 - Mar 2016

  Leeds, United Kingdom Headed a team responsible for introducing search marketing services to large organisations and successfully started relationships with brands that became clients including Debenhams, Waterstones, Evans Halshaw, Teletext Holidays, Rosetta Stone, Pets at Home, Lloyds Pharmacy, The Book People and JD Sports. Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency. Consistently exceeded targets in appointment setting and ensuing business… Show more Headed a team responsible for introducing search marketing services to large organisations and successfully started relationships with brands that became clients including Debenhams, Waterstones, Evans Halshaw, Teletext Holidays, Rosetta Stone, Pets at Home, Lloyds Pharmacy, The Book People and JD Sports. Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency. Consistently exceeded targets in appointment setting and ensuing business deals Show less



Target 250 (Acquired by Green Leads)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• BDE

  • 2008 - 2010

  Secured introductory business appointments for a wide range of technology providers with large brands in sectors including finance, fashion, food & beverage, technology and many more. Regularly exceeded monthly targets and earned several employee of the month awards for targets reached.