Experience

LBS Horticulture

• United Kingdom
• Wholesale
• 1 - 100 Employee

• Area Sales Manager (North)

  • Apr 2022 - Present

• Sales Support Manager

  • Dec 2021 - Present

• Assistant Sales and Customer Service Manager

  • Mar 2021 - Dec 2021



northern-polytunnels-UK

• Sales B2C Manager

  • Jan 2016 - Mar 2021

  Experienced Sales and Account Manager for Northern Polytunnels, working within horticultural, agricultural and industrial sectors in the UK and across Europe. All Northern Polytunnels tubular steel structures and PVC-coated fabric buildings are designed and manufactured in the UK. Northern Polytunnels was founded in 1969 and has a proud heritage of delivering innovative and high-quality structures to a wide range of market sectors. Experienced Sales and Account Manager for Northern Polytunnels, working within horticultural, agricultural and industrial sectors in the UK and across Europe. All Northern Polytunnels tubular steel structures and PVC-coated fabric buildings are designed and manufactured in the UK. Northern Polytunnels was founded in 1969 and has a proud heritage of delivering innovative and high-quality structures to a wide range of market sectors.



cottages.com

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Reservations Consultant

  • Jul 2010 - Dec 2015

  Cottages.com are the UK’s leading cottage holiday lettings agency. Working alongside Hoseasons and being the collated umbrella to the likes of cottages4you, English Country Cottages and Country Holidays. My job was to sell holiday cottages to UK holiday goers and villas to European holiday goers. This included booking ferries and selling personal liability insurance. I was targeted on inbound call conversion, as well as sales vs insurance sales and managed to be the top sales res after just 1 year and the runner up the following 2 years. After 3 solid years on the sales team, I chose to take on customer services and owner services roles whilst training to work on property recruitment. This included working in a branch face to face recruiting owners to the business and negotiating the percentage we would take from each letting sold. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Direct Financial Services - Lending Team Leader

  • May 2008 - Jul 2010

  Starting in a high street branch of HSBC handling customers day to day banking enquiries. It was my role to upsell financial products and services such as loans, home insurance and credit cards etc. Once settled into the role, one of our call centre branches required a team leader that could train and manage a new team of 12 people to do as I did already. Taking on the role as team leader, I quickly learnt to be a mentor. I took responsibility for my team’s actions and was sure to provide training where necessary, by means of monitoring calls and providing constructive feedback. My team was targeted to convert general banking enquiries into profitable lending based on an established customer need, as opposed to just selling them something they could not afford. Show less



Ventura

• Consumer Goods

• Sales Account Manager

  • Jun 2007 - May 2008

  Working within an incoming call centre, receiving calls from potential new and existing British Gas customers regarding their energy supply. My role was to provide excellent customer service to existing customers, whilst upselling gas and electricity accounts to any new customers that called to enquire. I also sold kitchen appliance care, and boiler service contracts. Finding my feet withing this sales and customer service environment, I dealt with many different personalities and their many different queries. Show less