Experience

Cilver Technologies Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Paralegal

  • Jan 2017 - Present

  Completed contract for NTT DATA , a large IT services corporation. Worked with immigration team to prepare and submit large volume of 2018 H1B Cap petitions. Worked on tight deadline coordinating between remote locations. Digitized petitions and uploaded to server farm and to immigration software (Immigration Tracker). Completed large project retrieving paper and digital records and uploading to immigration software and outside counsel. Maintained master spreadsheet and created new spreadsheets and functionality. Completed large project for immigrant visa petitions and PERM applications. Digitized files, created PERM audit files, and prepared files for long term storage. Completed immigrant visa petitions. Show less



Geoffrey Mason Law Group

• Desktop Support

  • Jan 2015 - Jan 2017

  • Support multiple businesses in live IT environment • Provide technical advice and perform data analysis • Program design and support to external customers to meet their objectives • Provided continuous quality improvement to exceed customer expectations • Worked in close team environments with diverse end user departments and systems • Support multiple businesses in live IT environment • Provide technical advice and perform data analysis • Program design and support to external customers to meet their objectives • Provided continuous quality improvement to exceed customer expectations • Worked in close team environments with diverse end user departments and systems



MEDITECH

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Programmer - Analyst

  • Feb 2012 - Dec 2014

  • Support multiple hospitals in live clinical IT environment • Provide technical advice and perform data analysis • Program design and support to external customers to meet their objectives • Provided continuous quality improvement to exceed customer expectations • Identified software bugs and wrote code solutions for later integration • Wrote software to identify and fix erroneous data within database. • Worked in close team environments with diverse end user departments and systems • Applications involving patient care, Health System operations, and data management Show less



Bridgewater State University

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Jan 2009 - Feb 2012



Kaplan, O'Sullivan & Friedman, LLP

• United States
• Law Practice
• 1 - 100 Employee

• Desktop Support - Immigration Paralegal

  • Aug 2001 - Sep 2008

  Provided technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals, duties included: insure day-to-day end-user system functionality, basic system installation support up to and including basic diagnosis of desktop problems and routine administration of desktop applications. Responsible for research, preparation, and submission of various immigrant and nonimmigrant applications. Provided technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals, duties included: insure day-to-day end-user system functionality, basic system installation support up to and including basic diagnosis of desktop problems and routine administration of desktop applications. Responsible for research, preparation, and submission of various immigrant and nonimmigrant applications.



EDS Group

• IT Services and IT Consulting
• 300 - 400 Employee

• Information Analyst

  • Jun 1996 - Apr 2000

  Worked with Senior Engineers in development and support of Electronic Document Acquisition program of the DoD. Worked at the DoD Armed Forces DNA Identification Laboratory in Rockville, MD. Performed testing activities and requirements management. Used Microsoft Access to develop a custom database to track requirements and testing activities. Wrote User Guide and Y2K compliance documentation. Member of the EDS boot camp program, an intensive 2 month training program for choice information analysts. The two month program covered advanced topics in software engineering, C, SQL, Unix, and various EDS products. Acted as team lead during the class assignment. Stayed on as the assistant instructor for the next group of trainees. Worked as a member of the Editing and Graphics Center (EGC) for the D/SIDDOMS software contract. Responsible for formatting all technical documents delivered to the DOD(HA). Developed customized templates for technical writers including Word macros. Used dozens of software packages and captured screen images for software manuals. Developed customized images for use by technical writers. Show less



Law Offices of Geoffrey C. Mason

• Fairfax, VA

• Desktop Support

  • Mar 1995 - Apr 2000

  Respond to technical support requests received via telephone, e-mail or Web Portal. Troubleshoot simple to intermediate level computer workstation problems (hardware, software, network, printing, etc); Provide on-site desk side support or via remote control tools; Serve as tier 1 technical support for diverse set of end users; Identify, track and escalate severe issues and problem trends to tier 2 / tier 3 support and/or management in a timely manner; Documented repeatable problem resolutions and contribute to internal knowledge base for future reference. Responsible for research, writing and preparation of various immigrant and nonimmigrant applications. Show less



Maggio Kattar Nahajzer + Alexander PC

• United States
• Law Practice
• 1 - 100 Employee

• IT Manager/Office Manager

  • Jan 1994 - Mar 1995

  Provided network security planning and implementation; managed enterprise virus & spyware systems; managed enterprise data backup; performed network troubleshooting; performed regular system administration; configured and tested network hardware and software; installed, supported and maintained new server hardware and software infrastructure; suggested and provided IT solutions to business and management problems; ensured that IT complied with industry requirements; analyzed and resolved faults, ranging from a major system crash to minor outages; planned and implemented future IT developments and undertaking project work; configured, tested and maintained LAN/WAN equipments and related services; identified, diagnosed and resolved network problems; created and maintained comprehensive documentation for all implemented networks Office manager for Washington's preeminent boutique immigration law firm, responsible for accounts receivable/payable, payroll, office supplies, and office furniture, and negotiated equipment leases. Organized and produced an all day open-house seminar by law firm. Show less