James Crittenden, PMP, ITIL
Information Technology Project Manager at STAR GROUP- Claim this Profile
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Topline Score
Bio
Credentials
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Infrastructure Technology Infrastructure Library, ITIL
Pink ElephantApr, 2004- Oct, 2024 -
Project Management Professional, PMP
Project Management Institute, Long Island Chapter
Experience
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STAR GROUP
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Netherlands
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Human Resources Services
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1 - 100 Employee
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Information Technology Project Manager
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Jan 2019 - Present
IT Project Manager responsible for supporting applications related to Service and Delivery to customers. IT Project Manager responsible for supporting applications related to Service and Delivery to customers.
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Telephonics
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United States
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Aviation and Aerospace Component Manufacturing
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500 - 600 Employee
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IT Project Manager
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Oct 2016 - Nov 2017
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Project Manager
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Jul 2016 - Nov 2017
PROJECT MANAGER, Infrastructure, Governance, Vendor Management, Compliance and Security • Key Project: • O.A.T.S used for an Oracle Upgrade recommended patch RPC5. A Required upgrade from Oracle to have the manufacturing suite of database applications and components comply to receive continued support. • Microsoft SharePoint Suite responsible for building a collaborative intranet environment that consist of applications used by departments Contact US, Non-Disclosure Agreement(NDA) Document repository Travel, Business Development and a collaborative development environment to check-in checkout to have version control of key documents responsible for financial decisions for existing and new business. • Vendor Management: Worked and managed Keste, Oracle, Dataprise and Dell internally and remotely.• Compliance and Security: Worked on developing Gate Reviews, Planning, PMOs with leveraging Innotas Program Project Management Suite to record information to their cloud service. • Manage the DFARs 800-171 Program making Telephonics compliant as a Government suppler to leading manufacturers such as Boeing, Grumman’s and other supply chain companies
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MetLife
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United States
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Insurance
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700 & Above Employee
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Project Manager
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May 1997 - Sep 2015
Sr. Project Manager II, Enterprise Infrastructure and Architecture, Technology and Operations • Key Projects: • Middle Market Initiative (Middleware and other work streams), Redesign of the Metlife.com website, • Associate Information Content Portal migration, HCMS 9.1 Upgrade, • PeopleSoft CRM 9.0 Upgrade, Arriba Procurement upgrade, Rearden On-line Travel intranet site upgrade, Investments Derivatives Settlements System enhancements, Investments Derivatives • Accounting Sub-Ledger Reengineering and Investments application migration to an external Cloud. • Lead the enterprise initiative for delivering a fully functioning operationally sound platform in six months (and several dot releases after the initial launch) to launch a newly redesigned Metlife.com website meeting the enterprise goal of maintaining its ranking in the search engines, and providing a secure infrastructure across the web, app and database tiers. • Upgraded content management system from Vignette 7 to SDL Tridion leading Sr. Infrastructure Engineers on schedule and on budget. • Oracle 10.2.0.5 upgrade to 11g in support of Metlife.com website redesign initiative. • Managed the implementation of Arriba version 9r1 upgrade partnering with App Dev team in determining customizations and infrastructure configuration changes. Client Relationship Manager, Enterprise Systems Solutions/Global Technology Solutions, Office of the Chief Technology Officer • Responsible for the effective monitoring and tracking of technology projects from a resource and accounting perspective utilizing CHIMES project and portfolio management system integrated with PeopleSoft GL in support of a $173M IT portfolio for Corporate Systems (CS), International and Investments. • Developed, managed and executed internal annual planning process developing project plans in MS. Project to maintain the calendar and deliverables with accountability for over 500 FTE resources.
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NYC Health + Hospitals
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United States
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Hospitals and Health Care
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700 & Above Employee
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IT Finance Manager
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Apr 1992 - Mar 1997
Upgrade the computer systems from Mainframe to a distributed environment. Manage the funding planning and execution of the win3.1 program with maintenance schedule for Bellevue Hospital. Upgrade the computer systems from Mainframe to a distributed environment. Manage the funding planning and execution of the win3.1 program with maintenance schedule for Bellevue Hospital.
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The Hanover Insurance Group
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Insurance
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700 & Above Employee
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Claims Manager
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Sep 1986 - Apr 1989
Manage Auto Claims and negotiated arbitration cases involving one or more collision carriers Manage Auto Claims and negotiated arbitration cases involving one or more collision carriers
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Education
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New York University
Masters, Finance -
Morehouse College
BS, Management / Minor in Insurance Services