James Crittenden, PMP, ITIL

Information Technology Project Manager at STAR GROUP
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Spanish -

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Credentials

  • Infrastructure Technology Infrastructure Library, ITIL
    Pink Elephant
    Apr, 2004
    - Oct, 2024
  • Project Management Professional, PMP
    Project Management Institute, Long Island Chapter

Experience

    • Netherlands
    • Human Resources Services
    • 1 - 100 Employee
    • Information Technology Project Manager
      • Jan 2019 - Present

      IT Project Manager responsible for supporting applications related to Service and Delivery to customers. IT Project Manager responsible for supporting applications related to Service and Delivery to customers.

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 500 - 600 Employee
    • IT Project Manager
      • Oct 2016 - Nov 2017

    • Project Manager
      • Jul 2016 - Nov 2017

      PROJECT MANAGER, Infrastructure, Governance, Vendor Management, Compliance and Security • Key Project: • O.A.T.S used for an Oracle Upgrade recommended patch RPC5. A Required upgrade from Oracle to have the manufacturing suite of database applications and components comply to receive continued support. • Microsoft SharePoint Suite responsible for building a collaborative intranet environment that consist of applications used by departments Contact US, Non-Disclosure Agreement(NDA) Document repository Travel, Business Development and a collaborative development environment to check-in checkout to have version control of key documents responsible for financial decisions for existing and new business. • Vendor Management: Worked and managed Keste, Oracle, Dataprise and Dell internally and remotely.• Compliance and Security: Worked on developing Gate Reviews, Planning, PMOs with leveraging Innotas Program Project Management Suite to record information to their cloud service. • Manage the DFARs 800-171 Program making Telephonics compliant as a Government suppler to leading manufacturers such as Boeing, Grumman’s and other supply chain companies

    • United States
    • Insurance
    • 700 & Above Employee
    • Project Manager
      • May 1997 - Sep 2015

      Sr. Project Manager II, Enterprise Infrastructure and Architecture, Technology and Operations • Key Projects: • Middle Market Initiative (Middleware and other work streams), Redesign of the Metlife.com website, • Associate Information Content Portal migration, HCMS 9.1 Upgrade, • PeopleSoft CRM 9.0 Upgrade, Arriba Procurement upgrade, Rearden On-line Travel intranet site upgrade, Investments Derivatives Settlements System enhancements, Investments Derivatives • Accounting Sub-Ledger Reengineering and Investments application migration to an external Cloud. • Lead the enterprise initiative for delivering a fully functioning operationally sound platform in six months (and several dot releases after the initial launch) to launch a newly redesigned Metlife.com website meeting the enterprise goal of maintaining its ranking in the search engines, and providing a secure infrastructure across the web, app and database tiers. • Upgraded content management system from Vignette 7 to SDL Tridion leading Sr. Infrastructure Engineers on schedule and on budget. • Oracle 10.2.0.5 upgrade to 11g in support of Metlife.com website redesign initiative. • Managed the implementation of Arriba version 9r1 upgrade partnering with App Dev team in determining customizations and infrastructure configuration changes. Client Relationship Manager, Enterprise Systems Solutions/Global Technology Solutions, Office of the Chief Technology Officer • Responsible for the effective monitoring and tracking of technology projects from a resource and accounting perspective utilizing CHIMES project and portfolio management system integrated with PeopleSoft GL in support of a $173M IT portfolio for Corporate Systems (CS), International and Investments. • Developed, managed and executed internal annual planning process developing project plans in MS. Project to maintain the calendar and deliverables with accountability for over 500 FTE resources.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Finance Manager
      • Apr 1992 - Mar 1997

      Upgrade the computer systems from Mainframe to a distributed environment. Manage the funding planning and execution of the win3.1 program with maintenance schedule for Bellevue Hospital. Upgrade the computer systems from Mainframe to a distributed environment. Manage the funding planning and execution of the win3.1 program with maintenance schedule for Bellevue Hospital.

    • Insurance
    • 700 & Above Employee
    • Claims Manager
      • Sep 1986 - Apr 1989

      Manage Auto Claims and negotiated arbitration cases involving one or more collision carriers Manage Auto Claims and negotiated arbitration cases involving one or more collision carriers

Education

  • New York University
    Masters, Finance
    1989 - 1992
  • Morehouse College
    BS, Management / Minor in Insurance Services
    1982 - 1986

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