Experience

Global Sun Integration Management

• Bahamas
• IT Services and IT Consulting
• 1 - 100 Employee

• CEO

  • Aug 2014 - Present

  Global Sun Integration Management is the Regions Leader in IT and Project Management services Global Sun Integration Management is the Regions Leader in IT and Project Management services



UBS

• Switzerland
• Financial Services
• 700 & Above Employee

• Team Lead/Systems Specialists

  • Mar 2008 - Aug 2014

  Network Infrastructure Management - LAN/WAN [50+ servers, 180+ workstations, PBX, Printers, Firewall, Routers, switches] including liaising with local and international vendors and support personnel. Data Center Management – Server Maintenance and support. Daily processing and backup procedures including documentation of network design and layout. Business Continuity Planning – Responsible for DRP/BCP Management of both Bahamas and Cayman business for both Bank and Trust Wealth Management business. Network Administrative Duties (Microsoft Server 2003/2008, UNIX, Exchange, BES, VERITAS Net Backup Solution, Net App Filers, SAN, Nice Voice Recording, Digital Faxing, VMware Virtual Servers Inventory/ Change Management – Responsible for maintaining and ensuring that the ITIL change management process is adhere to by all staff based on Banking Policies and Procedures locally and globally. Project Management and Support – Planning, sourcing, implementing, and maintaining, both small and large scale infrastructure and application based projects from the initiation phase to the close phase respectively. Show less



University of The Bahamas

• Bahamas
• Higher Education
• 200 - 300 Employee

• Network/Telephony Team Leader

  • Dec 2005 - Mar 2008

  Provide desktop and servers to client specification. Security Management and updates for the windows environment as well as disaster recovery contingency planning, hardware and software troubleshooting and repairing. Deploy and maintain Layer 2 and 3 switches on current network infrastructure. Develop drawings and network documentation for standardized network procedures. Working knowledge and hands on experience of Nortel phone systems and other Nortel equipment including BCM’s and SRG’s. Installation and troubleshooting of VoIP Telephony Infrastructure. Show less



Clarke’s International

• Raleigh-Durham, North Carolina Area

• Computer Consultant

  • Apr 2002 - Dec 2005

  Installed wireless networks for home and small businesses. Performed hardware and software installation as well as PC troubleshooting. Developed interactive and user-friendly web sites for businesses and social organizations. Provided customers with multi-server environments for software applications. Design and implemented backup and disaster recovery solutions. Installed wireless networks for home and small businesses. Performed hardware and software installation as well as PC troubleshooting. Developed interactive and user-friendly web sites for businesses and social organizations. Provided customers with multi-server environments for software applications. Design and implemented backup and disaster recovery solutions.



WorldCom/NASDAQ

• Raleigh-Durham, North Carolina Area

• Network Engineer II

  • Apr 2000 - Apr 2002

  Responsible for providing first level support for NASDAQ customers. Performed end to end troubleshooting and installation of physical, logical and other equipment for the NASDAQ account, along with WAN support for point to point T1 to T3 circuits. Prioritize alarm conditions, identify, isolate, test, and direct repair of catastrophic issues. Worked on Tier II team in tactical support for high level priority NASDAQ customers to ensure precise and swift resolutions of customer’s issues. Provided knowledge and troubleshooting skills on Cisco 3600 – 7200 series routers and switches from the customer site all the way to the backbone. Responsible for design and maintenance of secure networks using firewalls, VPN, routers, and a variety of proprietary intrusion detection software for higher level security base on NASDAQ customers request. Assistance and support for Windows Server NT/2000, Active Directory, and UNIX based systems. Show less



NCDOT

• Transportation/Trucking/Railroad
• 700 & Above Employee

• Applications Programmer II / Network Technician III

  • May 1999 - Apr 2000

  Developed complex computer programs such as scripting and web development used to solve problems, along with testing and debugging. Installed LAN networks for Statewide DOT offices, as well as, hub, switches, and router configurations on Ethernet and Token Ring networks. Maintained and updated windows server as well as day to day technical IT operations on server environment. Provided technical support for IBM and Compaq systems and printers. Developed complex computer programs such as scripting and web development used to solve problems, along with testing and debugging. Installed LAN networks for Statewide DOT offices, as well as, hub, switches, and router configurations on Ethernet and Token Ring networks. Maintained and updated windows server as well as day to day technical IT operations on server environment. Provided technical support for IBM and Compaq systems and printers.