Experience

The Duchess's Community High School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• ICT & Premises Manager

  • Sep 2019 - Present

  Support of desktops, servers, network services, Data and Facilities Management (responsibilities) within the New Build High / converted Secondary School (from 2017)Lead on projects & requirements (IT, Data - with Data Manager as appropriate, New Build FFE & IT) within the school environmentCreation of Projects for Tender relating to New BuildCo-ordination of orders in respect of FFE & ITLiaison with New Build Construction and Facility Management companyLiaison with EFA / ESFA / DfELiaison with Northumberland County Council agents and officersSupport of Windows desktops with various software installationsHardware repair and upgradeProcurement and installation services (from quotes to setup)Setup, config & support of Virtualised Windows Servers (vSphere VMWare ESXi)Setup, config & support of Physical Windows Servers (backup running VEEAM)Support of Remote Desktop & WebApps Services for Staff Config and support of switching (HPE)Remote SupporteSafety & eSafeguardingTraining and familiarisation sessions

• Federation Information Manager

  • 2014 - Present

  Support of desktops, servers, network services and Data within the High School and Federated feeder schoolsLead on projects and requirements (both IT and Data - with Data Manager as appropriate) within the school environmentWindows desktop with various software installationsHardware repair and upgradeProcurement and installation services (from quotes to setup)Setup, config & support of Windows ServersConfig and support of switching (Cisco)Remote SupporteSafety & eSafeguardingTraining and familiarisation sessions

• Information Manager

  • 2011 - Present

  Support of desktops, servers, network services and Data within the High SchoolLead on projects and requirements (both IT and Data) within the school environmentWindows desktop with various software installationsHardware repair and upgradeProcurement and installation services (from quotes to setup)Setup, config & support of Windows ServersConfig and support of switching (Cisco)Remote SupporteSafety & eSafeguardingTraining and familiarisation sessions

• IT Support Network Manager

  • 2007 - Present

  Support of desktops, servers and network services within the High SchoolLead on projects and requirements within the school environmentWindows desktop with various software installationsHardware repair and upgradeProcurement and installation services (from quotes to setup)Setup, config & support of Windows ServersConfig and support of switching (Cisco)Remote SupporteSafetyTraining and familiarisation sessions

• IT Support Technician

  • 2005 - Present

  Support of desktops, servers and network services within the High SchoolWindows desktop with various software installationsHardware repair and upgradeProcurement and installation services (from quote to setup)Setup, config & support of Windows ServersConfig and support of switching (Cisco)Remote SupportTraining and familiarisation sessions



No Nonsense IT Ltd / Friends Through Technology

• Newcastle upon Tyne, United Kingdom

• IT Support Technician

  • 2002 - 2005

  Support of desktops, servers and network services for small businesses. Various locations. Windows desktop with various software installations Hardware repair and upgrade Procurement and installation services Config and setup of SBS Windows Servers Config and setup of Routing and switching Config and setup of VPN tunnels Remote Support PC and Site Healthchecks Training and familiarisation sessions Support of desktops, servers and network services for small businesses. Various locations. Windows desktop with various software installations Hardware repair and upgrade Procurement and installation services Config and setup of SBS Windows Servers Config and setup of Routing and switching Config and setup of VPN tunnels Remote Support PC and Site Healthchecks Training and familiarisation sessions



SEMA

• Team Leader North

  • 2000 - 2002

  Support of desktop and network services for CPS primarily based at York.Windows desktop with various software installationsNovell server

• Team Leader North

  • 1998 - 2001

  Support of desktop and network services for Department of Social Security primarily based at DSS Longbenton.Windows & NT desktop and servers with various software installationsNovellX400 Email Services (install and setup only)



Department of Social Security Longbenton

• Longbenton, Newcastle upon Tyne, United Kingdom

• CSX Executive Officer

  • 1996 - 1998

  IT Support and ordering services within the Child Support Agency based at DSS Longbenton. Novell 3.12 / 4.11 Intranetware Windows 3.11 NT 3.1 OS2 Warp Unix Ordering of replacements iro hardware, software & consumables. IT Support and ordering services within the Child Support Agency based at DSS Longbenton. Novell 3.12 / 4.11 Intranetware Windows 3.11 NT 3.1 OS2 Warp Unix Ordering of replacements iro hardware, software & consumables.



Department of Health and Social Security Longbenton

• Longbenton, Newcastle upon Tyne, United Kingdom

• Admin Officer

  • 1986 - 1996

  Initially working within Financial Services Branch - Expenses at the then DHSS Longbenton dealing with the payment of staff expenses for travel, subsistence, excess fares allowance or moves of home due to office relocation, temporary or standing imprests to cover anticipated expenses and the recording of all claims to required standards. Internally promoted to temporary Executive Officer to cover staff absences. Later involved with the R&D team, again as Temp EO, leading to the support of an internal PC & server network running (Novell 3.12) an in-house developed database system (DataEase 4.5) used to record expense payments. This area eventually became part of the Benefits Agency within DSS Longbenton (now DWP) as department areas converted to agencies



Strachan Chartered Surveyors

• Newcastle upon Tyne, United Kingdom

• Trainee Chartered Surveyor

  • 1986 - 1986

  Trainee Surveyor working directly to MD and partners with a view to learning all aspects of residential and commercial property. Principal activities were related to the management, purchase, sale or leasing of land and property, as well as valuing and surveying property. Trainee Surveyor working directly to MD and partners with a view to learning all aspects of residential and commercial property. Principal activities were related to the management, purchase, sale or leasing of land and property, as well as valuing and surveying property.