James Andrews
IT Specialist III at JUDICIARY COURTS OF THE STATE OF HAWAII- Claim this Profile
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Bio
Experience
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JUDICIARY COURTS OF THE STATE OF HAWAII
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United States
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Legal Services
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1 - 100 Employee
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IT Specialist III
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Apr 2023 - Present
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Oregon State Police
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United States
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Law Enforcement
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200 - 300 Employee
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Information Support Specialist 4
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Oct 2018 - Mar 2023
Providing Technical Support for Oregon State Police. 7 Different Offices located in Southern Oregon. Helpdesk (Phone, Email, In Person) Using Active Directory (Changing Password, User Rights), Office 365 products, SCCM (Remote Access / Imaging systems), Writing up WiKi Tech Documents, Network Printers, Police Camera Systems (In-Car & Body Camera), Mobile Phone support, Forensic Lab support, 911 Call Center Support, After hour support, E-Cycle of older Technology. Providing Technical Support for Oregon State Police. 7 Different Offices located in Southern Oregon. Helpdesk (Phone, Email, In Person) Using Active Directory (Changing Password, User Rights), Office 365 products, SCCM (Remote Access / Imaging systems), Writing up WiKi Tech Documents, Network Printers, Police Camera Systems (In-Car & Body Camera), Mobile Phone support, Forensic Lab support, 911 Call Center Support, After hour support, E-Cycle of older Technology.
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Computer Support Specialist II
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May 2017 - Jul 2018
District Office IT 1 High School, 2 Elementary Chrome, Google Admin, PDQ Imaging District Office IT 1 High School, 2 Elementary Chrome, Google Admin, PDQ Imaging
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Eagle Point School District 9
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United States
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Primary and Secondary Education
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1 - 100 Employee
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IT
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Jan 2017 - May 2017
High School IT PC, MAC, iPad's and Chrome Devices. Meraki, Google Admin High School IT PC, MAC, iPad's and Chrome Devices. Meraki, Google Admin
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C&K Market
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United States
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Food and Beverage Services
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100 - 200 Employee
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Computer Support Specialist
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Mar 2014 - Dec 2016
Answering the HelpDesk, Imaging PC’s using FOG Server, Corporate Office Support, Remote Support for the Grocery Stores, Making How-To Guides, Books & Weekend Support on Call. Answering the HelpDesk, Imaging PC’s using FOG Server, Corporate Office Support, Remote Support for the Grocery Stores, Making How-To Guides, Books & Weekend Support on Call.
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Ashland Partners & Company LLP
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United States
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Accounting
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1 - 100 Employee
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Support Specialist 1 / Event Technology
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Oct 2011 - Mar 2014
HelpDesk. Jacksonville, Boston & New Jersey co-workers. Additional after hour support for Shanghai, China. Blackberry (Adding & Removing accounts for phone use), Active Directory Setting up workstations. Audio / Visual Support for Bigham Knoll Event center. HelpDesk. Jacksonville, Boston & New Jersey co-workers. Additional after hour support for Shanghai, China. Blackberry (Adding & Removing accounts for phone use), Active Directory Setting up workstations. Audio / Visual Support for Bigham Knoll Event center.
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Medford Medical Center
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United States
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Hospitals and Health Care
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Computer Specialist
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Dec 2009 - Apr 2010
Answering Helpdesk support questions. Assisting Medical clinic with PC related issues. Active Directory, Thin Clients Answering Helpdesk support questions. Assisting Medical clinic with PC related issues. Active Directory, Thin Clients
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Lincoln County School District
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United States
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Education Administration Programs
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400 - 500 Employee
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Technology Support Specialist III
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Oct 2004 - Dec 2009
Maintaining computer systems in a network environment. (Novell networking) Web Administration (Project-A Site-In-A-Box) Setup Helpdesk system. Previous system was using a Workorder system. Speeding up the process to report and fix IT related issues Maintaining computer systems in a network environment. (Novell networking) Web Administration (Project-A Site-In-A-Box) Setup Helpdesk system. Previous system was using a Workorder system. Speeding up the process to report and fix IT related issues
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Ashland School District
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United States
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Primary and Secondary Education
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Computer Tech
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Sep 2003 - Oct 2004
maintaining computer systems in a network environment. maintaining computer systems in a network environment.
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Plexis Healthcare Systems
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United States
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Software Development
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1 - 100 Employee
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All around good guy
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1998 - 2003
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Trilobyte
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United States
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Production Coordinator / Video Assist
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1996 - 1996
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Education
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Southern Oregon University
Bachelor of Science - BS, Communication and Media Studies