Commercial Lighting Assessor

• Aug 2022 - Present

Operating under the ‘REPS’ scheme for energy efficiency upgrades to commercial premises, my role requires me to attend commercial sites and assess them for opportunities to make upgrades to energy efficient products. I am also undertaking live installation health and safety audits for air conditioning and hot water installations on residential premises. These roles require engagement with installation trade partners and customers face to face, with attention to detail regarding quality assurance and workplace safety practice.

Maintenance Consultant

• Apr 2022 - Aug 2022

As a Maintenance Centre Consultant, I undertook inbound and outbound call activities, servicing member, contractor and stakeholder requests.- Assessing, raising and allocating maintenance tasks.- Property Manager support and inspection bookings.- Lessor enquiries. As a Maintenance Centre Consultant, I undertook inbound and outbound call activities, servicing member, contractor and stakeholder requests.- Assessing, raising and allocating maintenance tasks.- Property Manager support and inspection bookings.- Lessor enquiries.

Consultant Collections and Hardship

• Aug 2020 - Mar 2022

Inbound and outbound collections and hardship consultant.- Communicating with and assessing customers financial situations to create tailored hardship solutions which are customer centric, while maintaining commercial and compliance requirements.- Specialist training in credit cards, mortgages, personal loans both secured and unsecured.- Westpac, St George, Bank of Melbourne & Bank SA Systems brands and systems.- CORE Champion Program (August 2021 > April 2022) Specialist training in risk and compliance awareness, banking policies and procedures such as financial crime unusual matters. Acting as a go to subject matter expert my team. Delivery of weekly training modules and huddles to team. Completion of compliance breach documentation such as JUNO.- Pilot team member for CORTEX program. A tool in development to standardize the hardship assessment process.- Complaints Management utilizing the Resolve System

Food and Beverage Specialist

• Jul 2019 - Apr 2020

Food and Beverage Specialist

• Apr 2017 - Apr 2020

Research Internship

• Jan 2020 - Jan 2020

Undertaking a learning experience in Marine Sciences focusing on Shark Behavior and Coastal Ecosystems.

Research Internship

• Jan 2020 - Jan 2020

Undertaking a learning experience in Marine Sciences focusing on Shark Behavior and Coastal Ecosystems.Projects & Activities• Population assessments & trends of white sharks, humpback & bottlenose dolphins, southern right & humpback whales and Cape fur seals• Habitat use of white sharks and marine mammals• Population structure, trophic and movement ecology of other shark species• Predator-prey behavioural strategies of white sharks and Cape fur seals• Shark stress physiology and behavioural studies• Intertidal community assessment• Surveys of plastic pollution• Marine Mammal Stranding Response workshop• Science Communication Course• Get a SCUBA OWD, AOWD or RD certification includedLearning & Skill Sets• Seamanship and crew in a research vessel• Through both land and sea-based fishing trips, techniques are taught on how to correctly catch & handle sharks, how to tag them, and how data on catch, tag & release can be used to monitor shark populations

Student Intern

• Dec 2018 - Dec 2018

Completed a 1 week industry placement to work within an aquaculture based enterprize. Hands on laboritory experience and technical support for ground operations. Working with the Muradel staff was exceptional and the learning experience was great. Completed a 1 week industry placement to work within an aquaculture based enterprize. Hands on laboritory experience and technical support for ground operations. Working with the Muradel staff was exceptional and the learning experience was great.

Research Internship/ Intensive University Topic/ New Columbo Plan

• Nov 2018 - Nov 2018

Undertaking an Intensive University Topic under the New Columbo Plan for DFAT. Conducting field work studies investigating coastal ecosystems and assisting in the daily maintenance of the Marine Centre. Undertaking an Intensive University Topic under the New Columbo Plan for DFAT. Conducting field work studies investigating coastal ecosystems and assisting in the daily maintenance of the Marine Centre.

Onsite Manager

• Sep 2016 - Feb 2017

Residing onsite & acting as caretaker. Completing all reservations tasks as required. Maintained common areas of the 30-apartment resort. BBQ/Swimming Pool area & Bathroom, Walkways & Gardens, conducting maintenance, as necessary. Leasing with suppliers and resort Guests and Residents. Residing onsite & acting as caretaker. Completing all reservations tasks as required. Maintained common areas of the 30-apartment resort. BBQ/Swimming Pool area & Bathroom, Walkways & Gardens, conducting maintenance, as necessary. Leasing with suppliers and resort Guests and Residents.

Reservations Officer

• Apr 2014 - Feb 2017

Working as front reception for a Serviced Apartment Hotel. Building facilities include 2x swimming pools, tennis court, steam room, spar & sauna. With 56 apartments under resort management & 70 private residences ranging from 1-Bedroom Executive Apartments to 3-Bedroom Sub-Penthouses. Activities undertaken included daily reservations administration, checking in/out guests & managing guest accounts. Responding to guest requests & maintenance issues for both resort operations & building residents. Responding to & enforcing Body Corporate By-Laws as necessary. Utilizing reservations software to provide accurate quotes for inbound reservations enquiries. Data entry & report submissions as requested by Management.

Food and Beverage Specialist

• Dec 2013 - Feb 2017

Functions and Restaurant Manager

• Mar 2006 - Feb 2014

Functions and Restaurant Managre

• Mar 2006 - Jan 2014