James Cheng

Head of Operations at Waterman Business Centres
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Contact Information
us****@****om
(386) 825-5501
Location
Burwood, Victoria, Australia, AU
Languages
  • Chinese Limited working proficiency
  • Malay Limited working proficiency
  • English Native or bilingual proficiency

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Bio

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5.0

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Ayes Sudhakar

James is a highly emotionally intelligent and kind consultant, I had the pleasure of working with at Nous Group. His strengths in leadership and client engagement were incredibly valuable to the work we did together for public and private organisations. What makes James even more of a star is his undying dedication to being a kind and good human. I’d love to work with James again if I had the chance!

Kaushal V.

James and I worked together on several projects when he was at Nous in Education and Financial services. James managed a project which designed a radically new way for employers, students and universities to interact through digital platforms leading to continuous learning and better employment opportunities for students. He has a calm and composed approach which enables him to lead teams very effectively and deliver great outcomes for his clients, even in very dynamic settings. I found him to be very thoughtful and insightful in my interactions.

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Credentials

  • Become a Product Manager | Learn the Skills & Get the Job
    Udemy
    Jul, 2019
    - Nov, 2024
  • Learn SQL
    Codecademy
    Jul, 2019
    - Nov, 2024
  • Agile Crash Course: Agile Project Management; Agile Delivery
    Udemy
    Jun, 2019
    - Nov, 2024

Experience

    • Australia
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Head of Operations
      • Nov 2021 - Present

    • Strategy Manager
      • Apr 2020 - Oct 2021

    • Strategy Consultant
      • Nov 2019 - Mar 2020

    • Australia
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Management Consultant, Business and Digital Strategy
      • Jun 2016 - Jan 2017

    • Management Consultant, Organisational Capability
      • Jan 2012 - Jun 2016

      Consulted clients on a broad range of projects which span strategic planning, service optimization, leadership development, organisational architecture, change management and customer experience.

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Business Consultant
      • Jul 2011 - Jul 2011

      Researched customer attitude and demand for online business banking to inform the bank's marketing tactics. Researched customer attitude and demand for online business banking to inform the bank's marketing tactics.

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Business Consultant
      • Feb 2011 - May 2011

      Conducted a pre-market feasibility study for a premium FMCG which included financial forecasts and scenario modelling. Conducted a pre-market feasibility study for a premium FMCG which included financial forecasts and scenario modelling.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Technology Consulting Intern
      • Dec 2010 - Feb 2011

      Performed regression testing on a business support system for the largest telco in Malaysia and for a service delivery platform of a major Korean telecommunications operator. Performed regression testing on a business support system for the largest telco in Malaysia and for a service delivery platform of a major Korean telecommunications operator.

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Business Consultant Intern
      • May 2010 - Sep 2010

      Developed a business plan and feasibility study for a prospective Software-as-a-Service product. Developed a business plan and feasibility study for a prospective Software-as-a-Service product.

Education

  • University of Melbourne
    Bachelor of Commerce/Bachelor of Arts, Finance, Economics & Psychology
    2007 - 2011

Community

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