Experience

CHAGEE Singapore

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• Human Resource Manager

  • Nov 2023 - Present

  United States



Tencent

• China
• Software Development
• 700 & Above Employee

• HR Compliance Lead

  • Oct 2022 - Jun 2023

  Los Angeles, California, United States Provide HR compliance consultation to cross-functional HR teams in the US, Canada, Latin America, and Asia on compliance and ER cases. Led multi-state compliance project on pay transparency to meet mandates related to benefits, compensation, and recruitment. Designed an employee lifecycle-focused HR Shared Services program. Advised business leaders on future best practices while collaborating with internal counsel and HRBP to resolve a high volume of Employee relation and compliance… Show more Provide HR compliance consultation to cross-functional HR teams in the US, Canada, Latin America, and Asia on compliance and ER cases. Led multi-state compliance project on pay transparency to meet mandates related to benefits, compensation, and recruitment. Designed an employee lifecycle-focused HR Shared Services program. Advised business leaders on future best practices while collaborating with internal counsel and HRBP to resolve a high volume of Employee relation and compliance cases. Show less



interTrend Communications, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Executive Director of Operations

  • Apr 2022 - Oct 2022

  Long Beach, California, United States Oversee daily operations of human resources, facilities, and Technology. Work alongside C-suites on labor sourcing and allocation strategies and actionable items Aligned company strategy through effective goal-setting and peer feedback, driving clear employee objectives and fostering collaboration with C-suite executives..

• Director of Human Resources

  • Sep 2016 - Apr 2022

  Long Beach Ca Provide HR consultation to the executive team, clients, and overseas ancillary business units. Integrated HR FAQ with corporate communication tech to improve policy engagement through accessible micro-learning. Implemented ATS to streamline interview feedback and improve employer branding, achieving 1-month fill times (vs. market average of 3 months). Implemented compensation strategies that met the needs of our staff and generated cost savings of up to $20k per year… Show more Provide HR consultation to the executive team, clients, and overseas ancillary business units. Integrated HR FAQ with corporate communication tech to improve policy engagement through accessible micro-learning. Implemented ATS to streamline interview feedback and improve employer branding, achieving 1-month fill times (vs. market average of 3 months). Implemented compensation strategies that met the needs of our staff and generated cost savings of up to $20k per year. Implemented a comprehensive training program for new managers, including mentorship and lessons on active listening, feedback, and DISC personalities.



BEST Inc.

• China
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Human Resource/ Operations Manager

  • Dec 2015 - Sep 2016

  City Of Industry I transformed a 20-employee cross-border e-commerce company into a professional organization by establishing HR systems, from payroll to benefits, and recruiting a core team from finance, business development, and technology. I provided warehouse compliance training, set up warehouse stations for operations, and established vendor relationships from HR to warehouse management and supplies. This resulted in a 20k feet setup with racks, forklift, pallet, and pallet jack.



S.F. EXPRESS CO. LTD

• China
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Human Resource Manager

  • May 2015 - Dec 2015

  Santa Fe Springs, Ca Established HR infrastructure as the day-one employee of the US operation. Recruited and onboarded core team members in Finance, Technology, Marketing, and Operations. Consulted with overseas stakeholders to bridge the gap between culture and legal compliance.



99 Ranch Market

• United States
• Retail Groceries
• 100 - 200 Employee

• Human Resources Manager

  • Mar 2010 - May 2015

  Buena Park Ca Directed a team of 15 professionals in staffing, recruitment, benefits, payroll, training, leadership development, workforce planning, HRIS, and regulatory compliance for 3000 employees. Ramp up recruitment for 5 new store locations with 500+ employees through a proactive recruitment strategy.



Crowne Plaza Fullerton

• United States
• Hospitality
• 1 - 100 Employee

• Human Resource Manager

  • Jun 2008 - Mar 2010

  Fullerton, California, United States Supported 120 employees in HR functions such as training and development, recruitment, safety, compliance, payroll, and benefits administration.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Morale & Welfare Specialist

  • Oct 2003 - Oct 2007

  FairChild AFB Washington Provided support to airmen's quality of life programs, including Food Service, Lodging, Mortuary Affairs, Fitness, and Outdoor Recreation, to ensure their readiness for deployment. Part of an award-winning team that provided exceptional internal customer service in food service and hospitality to maintain troop readiness. Managed a Dining Facility as shift lead, supporting 6000 troops and winning the AF Hennessy Award. Received the Air-Force Achievement Award for supporting 500 troops… Show more Provided support to airmen's quality of life programs, including Food Service, Lodging, Mortuary Affairs, Fitness, and Outdoor Recreation, to ensure their readiness for deployment. Part of an award-winning team that provided exceptional internal customer service in food service and hospitality to maintain troop readiness. Managed a Dining Facility as shift lead, supporting 6000 troops and winning the AF Hennessy Award. Received the Air-Force Achievement Award for supporting 500 troops during Hurricane Katrina. Show less