Experience

Health Innovation Program (HIP)

• United States
• Research Services
• 1 - 100 Employee

• IT Assistant

  • Sep 2015 - Present

  -Worked with Active Directory by creating users, computers/printers and groups, resetting user’s passwords, creating OU’s, adding users to groups and applying the AD groups to folders.-Creating and editing GPO’s to push out software, Computer Configuration settings, Mapped Drives, WSUS Update schedule, and Security Settings throughout the network. -Configured DNS records by setting up special Forward Zones for testing websites/servers-Worked with VMware vCenter by deploying new VM’s, changing network configuration to VM’s, Manage Snapshots, increased database storage (by expanding the storage volume on the SAN then expanding the storage database on the hosts)-Using PowerShell to create scripts to reboot all desktop computers, creating monthly reports with Windows Scheduler and saving them to a shared folder, creating AD reports, exporting Excel document then run a Foreach loop to create AD contacts etc. -Rack, Stack, and Configured Dell SCv2000 storage, PowerVault R630, PowerVault NX3000, NetGear Switch.-Implemented Backup Exec 2015 and backed-up TB's of data. -Troubleshoot Drupal Website to fix issues related to postfix, DNS, security updates, performing 301 URL redirect to another website, etc.



Wisconsin Army National Guard

• United States
• Armed Forces
• 400 - 500 Employee

• Retrans Sergeant

  • Oct 2012 - Present

  -Configured simple setup on Cisco Routers/Switches to include: cabling, configuring port interfaces IP Addresses, VLAN, Access Control Lists, and for the Routers configuring tunneling information. -Setting up Cisco VOIP system by powering on the Cisco VOIP Server and setting up the VOIP phones and performing cabling.-Configure the TACLANE (Encryption device)-Help troubleshoot any network related problems with any computer/printer devices for each section. (S-1 to S-6)



Herzing University

• United States
• Higher Education
• 700 & Above Employee

• Information Technology

  • Jan 2015 - Apr 2015

  -Helping Faculty members with any desktop computer question they might have to include: Mapped Drive problems, Computer wouldn’t start, Network connectivity issues, Microsoft Office questions. -Assisting students fixing their personal computer issues so the students could have a working computer for class.-Helped with a Desktop Upgrade project by removing and replacing the old desktop with new desktops.-Worked with Herzing Helpdesk system. -Helping Faculty members with any desktop computer question they might have to include: Mapped Drive problems, Computer wouldn’t start, Network connectivity issues, Microsoft Office questions. -Assisting students fixing their personal computer issues so the students could have a working computer for class.-Helped with a Desktop Upgrade project by removing and replacing the old desktop with new desktops.-Worked with Herzing Helpdesk system.