James Carney

College of Business Lab Technician at East Carolina University - College of Business
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Contact Information
us****@****om
(386) 825-5501
Location
Greenville, North Carolina, United States, US

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Bio

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Credentials

  • CompTIA A+ ce Certification
    CompTIA
    Feb, 2021
    - Oct, 2024

Experience

  • East Carolina University - College of Business
    • United States
    • Higher Education
    • 1 - 100 Employee
    • College of Business Lab Technician
      • Jan 2019 - Present

      Resolve technical issues, including printer connectivity issues, printer malfunctions, desktop monitor connectivity issues, computer peripheral device issues (mouse, keyboard, speakers), and projector and television projection problems within classrooms and offices. · Provide help to students with computer software issues within the Microsoft Office applications, Adobe applications, and computer operating systems. · Work with Microsoft’s Share Point work ticketing system. · Provide excellent customer service to students and faculty. Show less

  • River Dell Regional High School
    • United States
    • 1 - 100 Employee
    • Tech Office Intern
      • Jun 2016 - Aug 2019

      June, 2016 - September, 2016 July, 2017 - September, 2017 School Year 2017 – 2018 June, 2018 - August, 2018 June, 2019 – August, 2019 Work included installing and troubleshooting hardware and software. Helped with routing networks and reinstalling new Wi-Fi access points. Checked every classroom to ensure that all the ports for the teacher laptops, printers, and projectors were in good working condition. Re-imaged laptops. Applied the image with a newer version of Windows and administrative restrictions to over 1,500 student laptops. During the school year, worked the help desk and fixed numerous issues. Replaced laptop keyboards, replaced CPU fans, and replaced a few screens. Worked with tech staff to add security cameras to the network. Unboxed and sorted inventory. Show less

Education

  • East Carolina University
    B.S., Information and Computer Technology
    2018 - 2022
  • River Dell Regional High School
    High School Diploma, General
    2014 - 2018

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