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Experience

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Vice President of Operations
      • Nov 2021 - Present

    • Director Key Account Sales and Operations
      • Feb 2017 - Nov 2021

    • Operations Manager
      • Jun 2015 - Feb 2017

      - Managed and led a team of dispatchers serving over a dozen customers in a variety of industries- Responsible for operations while meeting gross margin goals

    • Transportation Coordinator
      • Apr 2011 - May 2015

      Transportation Coordinator, August 2012-Present - Assign current regular carriers and drivers to shipments on a daily basis - Source equipment and negotiate rates with potential new carriers to increase capacityCustomer Satisfaction Specialist, January-July 2012- Communicate closely with shippers and receivers for appointments and all shipment requirements - Work closely with the Coordinators and Trackers to ensure all shipment requirements are metTransportation Tracker, April-December 2011- Maintain close communication with drivers after shipments are picked up to ensure on time delivery - Submit EDI transmission of delivery times which informs the customer once a shipment is complete - Inform customer of all overages, shortages or damages upon delivery completionSpecial Task: Process Improvement for Refusals Identified problems with our largest customer’s process for managing refusals and used process improvement strategies that our customer is currently implementing to significantly reduce costs

    • Transportation, Logistics, Supply Chain and Storage
    • 500 - 600 Employee
    • Global Sourcing Intern
      • Aug 2010 - Mar 2011

      - Gained competitive intelligence on U.S. competitors - Researched possible future global market expansion opportunities - Analyzed current and potential supplier activity within supply chain - Gained competitive intelligence on U.S. competitors - Researched possible future global market expansion opportunities - Analyzed current and potential supplier activity within supply chain

Education

  • University of North Florida
    Master of Business Administration - MBA, Concentration Transportation & Logistics
    2015 - 2017
  • University of North Florida
    Bachelor of Business Administration (B.B.A.) Coggin College of Business, AACSB Accredited, Double Major: Transportation & Logistics and International Business
    2007 - 2011
  • Institute of Industrial Engineers
    Six Sigma Green Belt Certification
    2011 - 2011
  • Beijing International Studies University
    Coggin College of Business, Semester Abroad: February - June 2008
    2008 - 2008

Community

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