James Burdan

Information Technology Manager at Fintona Girls' School
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • French -
Skills

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Credentials

  • A+
    CompTIA
  • MCSA
    Microsoft
  • Network +
    CompTIA
  • Security +
    CompTIA

Experience

  • Fintona Girls' School
    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Information Technology Manager
      • Apr 2018 - Present

      • Manage Fintona’s IT Service team (Network Administrator, Database Administrator and AV Technician)• Major Projects:• Move all infrastructure to cloud• School-widede MFD upgrade,• Wireless Network Upgrade,• Server Upgrade,• Firewall Upgrade.• Internet Services Upgrade and new intercampus link• Implement Cloud PABX service to replace the onsite system.• New Mail filtering system and endpoint protection Mimecast, Crowdstrike• Manage IT Capital and Leasing Budgets.• Update and write new ICT policies and usage agreements.• Oversee the operation of inFintona (Schoolbox LMS)• Present to Fintona Board re School Security• Liaise with suppliers and vendors for the School’s IT requirements.• Write up proposals for the leadership and executive teams.• Rollout and train staff on the use of MS Teams and Zoom• Induct and train new and existing staff in IT

  • St Mary's College
    • Australia
    • Higher Education
    • 1 - 100 Employee
    • IT Network Manager
      • Apr 2007 - May 2018

      • Manage and administer Office 365 environment for students• Install Configure and maintain onsite Exchange environment.• Configure and optimize Firewall (Sonar) • Manage Software Licensing Adobe and Microsoft Volume Licensing and ensure compliance• Perform non warranty repairs on iPads and notebooks• Manage Network Security • Design and deploy SOE • Image and deploy iPads, Netbooks, Laptops and desktops • Design and install Wireless Meru Network supporting 600+ devices• Install, configure and manage Virtual VMware environment.• Maintain and update college website(joomla) and Intranet portal (.net nuke)• Maintain and Upgrade college security systems as required Bosch and Verint.• Manage and administer DECT/IP phone system (NEC)• Install and configure Windows and Macintosh servers • Install and configure switches and setup VLANS (HP)• Configure and optimize SAN array(EMC) and • Setup new remote campus• Write correspondence to send to Parents and staff regarding IT matters• Wrote web based subject selection system (PHP) • Schedule backups and test restores of School Data (Backup Exec)• Maintain offsite tape library and ensure correct tape rotation schedule• Schedule system maintenance as required• Liaise with external contractors in relation to warranty repairs/system installations/compliance• Control IT budget of up to $250,000• Maintain and Update System documentation • Introduce 1:1 program with iPads and Netbooks

  • Dental Innovations
    • Australia
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • IT/Office Manager
      • Jun 2006 - Feb 2007

      Responsible for web development servers and hosting, running of general office and staff. Ran training and presentation for clients on DI's new ordering systems. Responsible for web development servers and hosting, running of general office and staff. Ran training and presentation for clients on DI's new ordering systems.

  • DEET
    • Brazil
    • Business Consulting and Services
    • 1 - 100 Employee
    • TSSP Techncian and Cluster Coordinator
      • Jul 2004 - Jun 2006

      If it wasn't enough looking after my own schools, seemed time to help other technicians out looking after theirs. Gave guidance and mentorship to other TSSP's and filled in with school vacancies, sorted out school/technician disputes. If it wasn't enough looking after my own schools, seemed time to help other technicians out looking after theirs. Gave guidance and mentorship to other TSSP's and filled in with school vacancies, sorted out school/technician disputes.

  • Department of Education & Training, Victoria
    • Australia
    • Education Administration Programs
    • 700 & Above Employee
    • TSSP Technician
      • Jan 2001 - Dec 2003

      • In charge of purchasing IT equipment/services in allocated budgets of up to $200K.• Desktop Support of individual networks between 80-300 machines plus 20-80 Notebook computers both IBM and Macintosh and 180 to 1300 users.• Setting up Networks Windows Linux and Macintosh• Liaise with Internet service providers for internal services.• Setup External access to staff student folders and intranet, webmail.• Responsible for setup and maintenance of Exchange mail servers. • Responsible for setup and maintenance of ISA servers• Setup and configure firewall appliances (Snapgear Pro, Smoothwall) .• Running professional development for staff• Installing and configuring Switches and other network hardware. • Setting up servers Windows NT4 2000, 2003, Exchange 5.5 to 2003, ISA 2000 and 2004. Linux Redhat 7 and Mandrake 9. Apple OS X 10.4 • Setting up web servers running IIS and apache.• Responsible for day to day operations, creation of user accounts, changing passwords, handling requests from staff, students and members of the school community.• Setup and Maintain individual Administration Networks for each school separated by a Cisco router• Configuring Cisco Wireless Access points.• Laptop and desktop repair hardware and software. • Imaging desktops and laptops using Symantec ghost (over 300 machines in some schools). Setup automated ghosting system to re-ghost computer laboratories. • Configure servers and clients for Symantec antivirus• RIS and MSI packaging.• Network Design and group policy, Active Directory implementation. • Upgraded networks from Windows 95, 98 and NT4 to XP and server 2003.• Machine rollouts of up to 120 machines at a time. • Organize contractors for Cabling and repair/service of items as needed.

  • Cheltenham, Aspendale, Patterson Lakes Edithvale Primary Schools
    • IT Technician
      • Jan 1999 - Dec 2001

      First taste of school technicianisim and I am hooked. Fixing printers that have crayons stuffed in them, unpacked and setup one of the first colour laser printers that took up most of a small room :) Imaging and setting up machines, classroom assistance, CD towers and servers. First taste of school technicianisim and I am hooked. Fixing printers that have crayons stuffed in them, unpacked and setup one of the first colour laser printers that took up most of a small room :) Imaging and setting up machines, classroom assistance, CD towers and servers.

  • Blackburn High School
    • Front Desk Receptionist
      • Jan 1998 - Dec 1998

      Answering Phones and Parent Queries, Absences, Student Records, Memos Receipting. Answering Phones and Parent Queries, Absences, Student Records, Memos Receipting.

Education

  • Deakin University
    Postgraduate Certificate, Information Technology Management
    2021 - 2022
  • University of Cape Town
    Certificate, Information Technology Leadership
    2020 - 2020
  • Holmesglen Institute
    Diploma Networking ICT, Information Technology
    2013 - 2013
  • Swinburne University of Technology
    Cert IV Software Development, Information Technology
    1997 - 1998

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