Winter Special Games Coordinator

• May 2020 - Present

1st Year Representative

• Sep 2019 - Apr 2020

Pandemic Support Worker & Patient Family Liason

• Jun 2020 - Sep 2020

o Worked on the front-line within a team of pandemic support workers to uphold Southlake’s COVID-19 health and safety guidelines including pre-screening of all patients and visitorso Acted in a clinical setting as a support worker for patients that required escorting and assistance throughout their hospital visito Addressed patient’s family members concerns regarding visiting status, scheduling and current patient care o Worked with physicians, health care… o Worked on the front-line within a team of pandemic support workers to uphold Southlake’s COVID-19 health and safety guidelines including pre-screening of all patients and visitorso Acted in a clinical setting as a support worker for patients that required escorting and assistance throughout their hospital visito Addressed patient’s family members concerns regarding visiting status, scheduling and current patient care o Worked with physicians, health care professionals, patients and their families to ensure proper communication between all parties was maintainedo Worked face to face with patients daily to create lines of communication between them and their loved ones, who were unbale to visit due to the COVID-19 health and safety measures put in place**Recipient of the Southlake Champion “Courage to Think Differently” award for my work with the patient family liaison team Show more Show less

Server

• Oct 2018 - Sep 2020

o Worked as a member of the service team to provide excellent and accurate customer service to patrons at the restaurant and baro Manage and prioritize competing demands in a fast-paced environmento Resolved questions and issues in a friendly and efficient manner

Hockey Development Instructor

• Feb 2018 - Aug 2019

o Worked with a team of instructors to provide on and off-ice instruction and supervision to develop skills of minor hockey playerso Combined elements of fun and teaching to keep players interested and attentiveo Learned and developed training drills and techniques to assist with player development