James Boan
Computer Configuration Manager at Marine Systems Corporation (MSCorp)- Claim this Profile
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Bio
Credentials
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CompTIA Network+
CompTIAJun, 2000- Nov, 2024 -
CompTIA A+
CompTIAJan, 1998- Nov, 2024
Experience
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Marine Systems Corporation (MSCorp)
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United States
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Maritime Transportation
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1 - 100 Employee
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Computer Configuration Manager
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Jan 2019 - Present
Computer Configuration Manager is responsible for the maintenance and safekeeping of a large pool of laptop computers used on board Navy ships during Dockside, Builder and Acceptance sea trials. The computers are utilized during trials by INSURV (Navy Inspectors) and other inspectors to generate trial cards describing deficiencies found in ETC, access reference information for research as well as be able to print documentation. Act as support and admin of ETC during sea trials for users. Computer Configuration Manager configures, sanitizes, and installs new DISA Gold disk standard images to support ship tests and trials. Additional responsibilities include software and hardware installation and configuration, installation of endpoint agent for anti-virus and host intrusion prevention, creation, and deployment of DISA Gold Disc images, and procuring software licenses for Windows deployment. Utilizes Windows Server 2016/2019 to deploy and install updates, deploy mass Windows 10 images, configure reference images in accordance with Department of Navy security standards and guidelines. Vulnerability management is conducted by performing analysis scans with the Defense Information Systems Agency (DISA), Assured Compliance Assessment Solution (ACAS) and SCAP (Security Content Automation Protocol) applications to identify security and vulnerability threats. Further responsibilities include interface with customers to ensure the proper application of network assets are configured for optimal use. Configuration also consists of connecting network assets to an isolated local area network to ensure connectivity to printers and shared drives aboard ship during Ship Builder and Acceptance Trials. Job is 50% IA Security, 40% Upkeep of computers, 10% Travel for Trial Support
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Civil Air Patrol
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United States
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Non-profit Organizations
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700 & Above Employee
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Civil Air Patrol Air Force Auxiliary - Major
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Dec 1993 - Present
Volunteer - Non paid position - Major Awards: Commanders Commendation, Unit Presidential Citation, Grover C. Loening Award, United States Air Force Organizational Excellence Award "To complete level III and earn the Grover C. Loening Award and the Loening ribbon, become senior rated in a specialty track (Sr in Cadet Programs), attend two major conferences (AL Wing and MS Wing), serve in a staff or command assignment for at least one year (Deputy Commander of Cadets for 6 years), obtain the Yeager Award ( Aerospace test for Seniors) , and complete the Corporate Learning Course (2 Day class). " As a Cadet achieved C/2Lt, and Michell Award 1993-1999 Jobs in CAP: Search and Rescue Ground Team Leader, Communications Officer, Aerospace Education Officer, Deputy Commander of Cadets - Rebuilt failing cadet squadrons (Biloxi, MS) and created new cadet squadrons (Monroe, LA), Held DCC for over 6 years. CAP Training includes: First Aid, CPR, Leadership, Operations, Search and Rescue, CERT certified ( Community Emergency Response Team) Started out as a Cadet and after 27 years still enjoying helping people in need and teaching cadets to be better leaders while giving them the skills they need to start a career in the military or any any job path they decide to take on. https://www.gocivilairpatrol.com/
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Hancock Holding Company
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Gulfport, MS
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Sr Technical Analyst
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Jul 2014 - Oct 2018
System LifeCycle Management Identified systems that are deemed as End of Life out of the roughly 3500 servers (VM and Physical), and 6500 Desktops Built procedures for retirement for end of life systems Worked with ServiceNow team to build a Simi-automated retirement system Safely retire end of life systems without causing issues with other systems or customers Worked on special project and application upgrades Was the escalation point for any issues and point of contact when manager was unavailable Was Sr Admin/SME for SCCM 2012 and 2016 Other responsibilities included Training of Tier 1 and 2 Support teams, handling all Decom of all hardware removed, contacting POC’s for the server, coordinating the retirement of the hardware, built VM’s for projects, built ESX servers, engineering ways to migrate data from banks that were bought over to our SAN’s for long term storage per FDIC requirement Desktop Engineering Packaged applications for XP to Win7 Migration and tested installers on test VM’s before adding to our ISO’s Built ISO for Win7 migrations Worked with Dell support to build MDT installer that would install applications based on which options were chosen during install process, this process would install base apps and specialty apps based on the profile selected and would put a tattoo in the registry that would then be looked for by SCCM. Built Groups in Active Directory that were tied to SCCM software, where when a user was added to the AD group, they would then get the software assigned to the group. Worked with support team to remediate issues after deployments of Win7 Used Flexera Admin Studio and InstallShield to build MSI packages for importing into SCCM Achievements: Retired nearly 500 servers (MS OS 2000’s, 2003’s and 2008’s). Built procedures to upgrade servers to (MS OS 2012/2012R2 and 2016). In just under 9 months we retired about 90% of the 2003 servers (23 of 25)
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Strategic Staffing Solutions
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Contractor/Sr. Desktop Engineer
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Jun 2014 - Jul 2014
• Was contracted by Hancock Bank to assist the Desktop Engineering group in the PC refresh from Windows XP to Windows 7 by packaging the software repository list of application and setting up collections inside of SCCM • Worked with the support teams to replace 6000 computers company wide. • Packaged applications for XP to Win7 Migration • Built ISO for Win7 migrations • Worked with support team to remediate issues after deployments of Win7 • Used Flexera Admin Studio and InstallShield to build MSI packages for importing into SCCM
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TEKsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Contractor Project Lead
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Apr 2014 - Jun 2014
Was hired for temp project to replace 1500 Computer on Wheels systems used in the Memorial Hospital and upgrade the networking and computer systems in the Emergency room and OR’s. Was hired for temp project to replace 1500 Computer on Wheels systems used in the Memorial Hospital and upgrade the networking and computer systems in the Emergency room and OR’s.
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Snelling Staffing Services of Baton Rouge
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Sr IT Consultant
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Nov 2013 - Apr 2014
Sr. Systems Admin Worked for CB&I/Shaw under contract through Sparkhound to provide AD Migration by migrating the users and computers from current Active Directory structure to the new companies AD structure little to no interruption to operations. Have become the escalation point and ticket triage point for systems that will not migrate with the full site migration as they will failed during first attempt or computer/user was unable to migrate at time of migration. Also performing network scan of each sites subnets to ensure that all computers have been migrated and providing weekly updates to IT Managers and Project leads. Network Lead Helped with a few projects that were to only last a few weeks. These projects consisted of installs for local Dentist offices that were getting upgraded equipment requiring install of Desktops, Servers, and TVs as well as network cabling.
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Sparkhound
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Sr IT Consultant
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May 2013 - Oct 2013
• Was contracted by Sparkhound to provide SCCM and desktop support to Blue Cross Blue Shield of LA. • Built and maintained standard desktop hardware and software configurations including workstation images with latest Microsoft released patches and application packages that were in deployment with the VDI environment. • Assisted with the implementation and support of significant initiatives including Software Change Management (creating the tickets and performing testing), VDI Deployment and Support, Hardware selection and deployment, and desktop operating system support and deployment to ensure successful outcomes. • Worked with the Support Services Manager to maintain current hardware and desktop operating system standards as well as to ensure successful outcomes on key strategic initiatives. • Was responsible for researching and analyzing technical industry trends to formulate business relevant technology ideas that support the firm’s strategic plan and business objectives. • Took the lead on researching current technical trends. • Kept management and the Desktop team current on these trends. • Assisted the team in resolution of issues submitted to the IT Service Desk to ensure effective operations and resolution. • Provided leadership and mentors less experienced team members on more complex issues daily
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CenturyLink
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Network Engineer I
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Jun 2012 - May 2013
• Worked on the ATM to Ethernet team migrating current DSL networks from ATM to Ethernet to provide better service to customers. • Reviewed documents of the site posted by field engineers, verify the data in the spreadsheets, build Vlans and assign new IP’s for the site, test the sites with the new configurations, and then build a procedure for the night team to follow to migrate the site without problems. • Served subject matter expert in performing CALIX C7 Network Ring Splits and augmentations of existing networks. • Provided telecommunication solutions to increase operational efficiencies and expand network services. • Conducted network evaluations, testing of network designs to insure successful migrations. • Supported new product deployments with installation, integration, testing, documentation, and training. • Developed methods and procedures for successful migrations. • Configured 7750’s switches, Calix C7, E7 and E5 for both Ethernet and ATM traffic. • Configured interfaces for digital telecommunications equipment including fiber optic terminals, multiplexers and digital cross connects. • Worked with vendors to ensure equipment is configured and operating properly and resolves problems that accrued during migrations. • Coordinated with other departments to ensure the network is available and configured to exceed market demands.
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Education
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1999 - 2001
Herzing College
Associates - Computer Networking, Networking -
1995 - 1999
Hahnville High School
General, General
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