James Bennett
Manager of Operations at C-TRAN- Claim this Profile
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Bio
Credentials
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Crisis Communications for Transit Managers
National Transit Institute (NTI)Mar, 2023- Oct, 2024 -
SMS Awareness
USDOT Research and TechnologyMar, 2023- Oct, 2024 -
National Transit Database
National Transit Institute (NTI)Jan, 2023- Oct, 2024 -
Understanding ADA
National Transit Institute (NTI)Jan, 2023- Oct, 2024 -
Introduction to Para-Transit Management and Operations
National Transit Institute (NTI)Dec, 2022- Oct, 2024 -
Washington State Third Party Examiner Certification (CDL)
Washing State Department of Licensing (CDL Compliance)Nov, 2022- Oct, 2024 -
Curbing Transit Employee Distracted driving
USDOT Research and TechnologyMar, 2022- Oct, 2024 -
Fatigue and Sleep Apnea Awareness for Transit Employees
USDOT Research and TechnologyMar, 2022- Oct, 2024 -
Transit Bus Nomenclature
USDOT Research and TechnologyMar, 2022- Oct, 2024 -
Transitioning from Front Line Employee to Front Line Supervisor
National Transit Institute (NTI)Nov, 2021- Oct, 2024 -
An Introduction to the National Incident Management System
FEMAOct, 2021- Oct, 2024 -
Basic Incident Command System For Initial Response
FEMAOct, 2021- Oct, 2024 -
Introduction to the Incident Command System
FEMAOct, 2021- Oct, 2024 -
National Traffic Incident Management Responder Training
FHWA National Highway InstituteOct, 2021- Oct, 2024 -
Labor Leader Certification
Cornell University ILR School
Experience
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C-TRAN
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United States
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Truck Transportation
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100 - 200 Employee
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Manager of Operations
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Oct 2023 - Present
-Assist with ensuring operating schedules meet service needs, are in compliance with the local and state regulations, and the collective bargaining agreement (CBA). -Oversee investigations of complaints by the public regarding fixed route and demand response service. -Assist in development of SOP’sfor transportation services. -Coordinate bus transportation activities with Maintenance, Scheduling, Training, HR, and other departments. -Assist with supervision of represented and… Show more -Assist with ensuring operating schedules meet service needs, are in compliance with the local and state regulations, and the collective bargaining agreement (CBA). -Oversee investigations of complaints by the public regarding fixed route and demand response service. -Assist in development of SOP’sfor transportation services. -Coordinate bus transportation activities with Maintenance, Scheduling, Training, HR, and other departments. -Assist with supervision of represented and non represented staff in accordance with the CBA’s and agency policies and procedures.
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Assistant Manager
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Sep 2022 - Oct 2023
We are APTA’s 2022 Transit system of the Year! -Assist with ensuring operating schedules meet service needs, are in compliance with the local and state regulations, and the collective bargaining agreement (CBA). -Oversee investigations of complaints by the public regarding fixed route and demand response service. -Assist in development of SOP’sfor transportation services. -Coordinate bus transportation activities with Maintenance, Scheduling, Training, HR, and other… Show more We are APTA’s 2022 Transit system of the Year! -Assist with ensuring operating schedules meet service needs, are in compliance with the local and state regulations, and the collective bargaining agreement (CBA). -Oversee investigations of complaints by the public regarding fixed route and demand response service. -Assist in development of SOP’sfor transportation services. -Coordinate bus transportation activities with Maintenance, Scheduling, Training, HR, and other departments. -Assist with supervision of represented and non represented staff in accordance with the CBA’s and agency policies and procedures.
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Operations Supervisor
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Oct 2021 - Aug 2022
proven knowledge of transportation dispatch operations, communication center, field operations, safety management,
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Bus Driver
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Jan 2013 - Sep 2021
Perform pre-trip inspections of transit bus and pre-testing all necessary equipment, operating safety devices, and transit bus controls for use while in service. Operate a radio to communicate with a dispatcher. responsible for managing self in an appropriate manner as a representative of C-TRAN, working effectively in a diverse work environment, always using prudent judgement, performing duties in a safe manner, and assuring professional quality services to all external and internal… Show more Perform pre-trip inspections of transit bus and pre-testing all necessary equipment, operating safety devices, and transit bus controls for use while in service. Operate a radio to communicate with a dispatcher. responsible for managing self in an appropriate manner as a representative of C-TRAN, working effectively in a diverse work environment, always using prudent judgement, performing duties in a safe manner, and assuring professional quality services to all external and internal customers.
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Amalgamated Transit union local 757
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Portland, Oregon Metropolitan Area
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Union Official
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Sep 2017 - Aug 2021
Executive Board Officer for ATU Local 757 representing approximately 300 employees at C-Tran, in Vancouver Wa. Executive Board Officer for ATU Local 757 representing approximately 300 employees at C-Tran, in Vancouver Wa.
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Pierce Transit
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United States
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Truck Transportation
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300 - 400 Employee
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Bus Driver
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Dec 2007 - Jan 2013
Perform pre-trip inspections of transit bus and pre-testing all necessary equipment, operating safety devices, and transit bus controls for use while in service. Operate a radio to communicate with a dispatcher. responsible for managing self in an appropriate manner as a representative of C-TRAN, working effectively in a diverse work environment, always using prudent judgement, performing duties in a safe manner, and assuring professional quality services to all external and internal… Show more Perform pre-trip inspections of transit bus and pre-testing all necessary equipment, operating safety devices, and transit bus controls for use while in service. Operate a radio to communicate with a dispatcher. responsible for managing self in an appropriate manner as a representative of C-TRAN, working effectively in a diverse work environment, always using prudent judgement, performing duties in a safe manner, and assuring professional quality services to all external and internal customers. Learn new routes and procedures and follow them reliably and consistently. Able to read maps and follow navigation. Know, understand, and follow traffic laws and ordinances and safety rules. Demonstrated prompt and regular attendance. Show less Perform pre-trip inspections of transit bus and pre-testing all necessary equipment, operating safety devices, and transit bus controls for use while in service. Operate a radio to communicate with a dispatcher. responsible for managing self in an appropriate manner as a representative of C-TRAN, working effectively in a diverse work environment, always using prudent judgement, performing duties in a safe manner, and assuring professional quality services to all external and internal… Show more Perform pre-trip inspections of transit bus and pre-testing all necessary equipment, operating safety devices, and transit bus controls for use while in service. Operate a radio to communicate with a dispatcher. responsible for managing self in an appropriate manner as a representative of C-TRAN, working effectively in a diverse work environment, always using prudent judgement, performing duties in a safe manner, and assuring professional quality services to all external and internal customers. Learn new routes and procedures and follow them reliably and consistently. Able to read maps and follow navigation. Know, understand, and follow traffic laws and ordinances and safety rules. Demonstrated prompt and regular attendance. Show less
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Education
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1993 - 1995
SUNY Brockport
Bachelor of Science - BS, Criminal Justice and Corrections -
1991 - 1993
Corning Community College
Associate of Arts and Sciences - AAS, Criminal Justice and Corrections -
Cornell University ILR School
Labor leader certification, Labor leadership skills -
Elmira High School
High School Diploma, General Studies -
WSTIP
Supervisor school, Supervisor skills
Community
