Experience

Skyward

• United States
• Software Development
• 400 - 500 Employee

• Software Trainer

  • Nov 2009 - Present

  Travel to sites around the country teaching the end user how to utilize the software that is installed. Support the end users through phone and online support. Conduct webinar meetings to multiple end users for additional skill learning within the software. Create documentation to better explain the logistics and intent of the software. Present at User Group Conferences on newly added software features in the program. Travel to sites around the country teaching the end user how to utilize the software that is installed. Support the end users through phone and online support. Conduct webinar meetings to multiple end users for additional skill learning within the software. Create documentation to better explain the logistics and intent of the software. Present at User Group Conferences on newly added software features in the program.



Experian

• Information Services
• 700 & Above Employee

• Marketing Assistant

  • May 2008 - Dec 2008

  Performed database management and contact list cleansing in preparation for new sector specific marketing initiative. Provided administrative support before and during the day for the Changing Lives event Conducted competitor analysis. Sourced names and contact details via the phone to assist with new business strategy targets for the year ahead. Performed general marketing administrative tasks including formatting marketing reports and proofing the text of the new Web site. Performed database management and contact list cleansing in preparation for new sector specific marketing initiative. Provided administrative support before and during the day for the Changing Lives event Conducted competitor analysis. Sourced names and contact details via the phone to assist with new business strategy targets for the year ahead. Performed general marketing administrative tasks including formatting marketing reports and proofing the text of the new Web site.